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Open nowFirst seen 8 hours ago

Service Support Staff and Saturday Advisor - Keizer

donofriosdealerships8 open roles

Where
Keizer, OR
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Your applicationOpen nowService Support Staff and Saturday Advisor - Keizerdonofriosdealerships · Keizer, OR

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Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: first seen 8 hours ago

The posting

Know cars? Good with people? Help keep our service department moving.

Skyline Ford is looking for someone with a mechanical background, strong customer service skills, and the drive to learn. This is a hands-on opportunity to join a Ford dealership and play an important role on an experienced service team.

What you’ll do:

  • Answer phone calls, schedule appointments, and help customers with service questions.
  • Assist with dispatching work to technicians and coordinating shop workflow.
  • Support advisors with repair orders, customer updates, and follow-through.
  • Handle overflow customers during the week.
  • Serve as the Saturday advisor, managing customer check-in, repair recommendations, and vehicle delivery.

What we’re looking for:

  • Previous automotive industry experience—whether as a service advisor, service writer, scheduler, independent shop assistant, or in another automotive service role.
  • A mechanical background and a practical understanding of automotive repairs and maintenance.
  • Strong customer service skills and a friendly, professional phone presence.
  • Organization, attention to detail, and the ability to manage competing priorities.
  • Initiative, dependable follow-through, and a strong desire to learn.
  • Availability to work Saturdays.

Automotive industry experience is required. Dealership and service advisor experience are preferred but not required. Familiarity with CDK and Xtime is a strong plus.

Compensation: Pay depends on experience (DOE).

We’re looking for someone who enjoys variety, takes ownership of their work, and understands that a great customer experience depends on a team that works well together.

Bring your automotive knowledge and your people skills. Apply today and join the service team at Skyline Ford.

Benefit Package:

  • Paid Time Off: Paid Time Off after 90 days employment. PTO increases at 3rd and 5th year anniversaries.
  • Health Coverage: Medical, Vision, and Dental coverage. Eligible first of the month after 60 days of service. Medical plans include HMO, PPO, and HDHP plan options!
  • Medical and Dependent Care Flexible Spending Accounts
  • Heath Savings Accounts: Health Savings Account benefit includes monthly employer contributions!
  • Group Life Insurance: Employer-paid Group Life Insurance (eligible first of the month after 60 days of service).
  • 7 Paid Holidays
  • Additional Benefits: Voluntary Life Insurance, Legal Shield, AFLAC and more.
  • 401k Retirement Program: Includes employer contributions as well as pre-tax and Roth after-tax investment options. Eligible first of the month after 60 days of service.
  • Employee Discounts: Enjoy employee discounts in parts, sales, and service.

Equal opportunity employer.

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