The posting
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We are Dulcedo
The Role At A Glance:
Your Role In Action:
- Team Leadership: Provide day-to-day supervision, guidance, and support to the AP team while helping employees develop their technical skills and autonomy.
- Work Allocation & Prioritization: Organize and prioritize daily workloads to ensure invoices, payments, and other AP activities are completed accurately and within deadlines.
- Quality & Accuracy: Review AP transactions and processes to ensure accuracy, completeness, proper coding, and compliance with internal procedures.
- Talent & Vendor Payments: Oversee the processing of payments related to talents, agents, vendors, suppliers, freelancers, and other business partners.
- Complex Issue Resolution: Act as the escalation point for complex invoices, payment discrepancies, vendor inquiries, coding issues, and other AP-related matters.
- Process Management: Ensure AP procedures are consistently followed and identify opportunities to improve efficiency, accuracy, and controls.
- Process Improvement: Contribute to the optimization and automation of AP workflows, including improvements to NetSuite and other financial systems.
- Problem Identification & Escalation: Identify recurring issues, operational risks, and process gaps, escalating them appropriately and proposing practical solutions.
- Cross-Functional Collaboration: Work closely with Finance, Talent Management, Agents, Operations, and other internal teams to resolve issues and ensure smooth financial operations.
- Hands-On Support: Remain involved in day-to-day AP activities and step in directly when additional operational support is required.
What You’re Bringing With You
- 5+ years of experience in accounts payable, accounting, or financial operations;
- Previous experience leading, supervising, or mentoring an AP or accounting team;
- Strong understanding of accounts payable processes, invoice processing, payment cycles, vendor management, and account reconciliations;
- People-oriented, with strong interpersonal and leadership skills and a genuine ability to build trust, support team development, and foster collaboration;
- Strong attention to detail and a high level of accuracy;
- Experience working with an ERP system; NetSuite experience is considered a strong asset;
- Strong organizational and prioritization skills, with the ability to manage multiple deadlines;
- Excellent problem-solving skills and the ability to handle complex or sensitive financial matters;
- A hands-on approach and willingness to remain involved in day-to-day operations;
- Strong communication and interpersonal skills, with the ability to collaborate across Finance, Talent Management, Agents, and Operations;
- Experience in a talent agency, entertainment, media, advertising, creative, or similar industry is an asset;
- Bilingual in English and French.
Soft Skills & Dulcedo DNA:
- At Dulcedo, we look for more than just a CV - we look for energy.
- You’re known for your initiative, curiosity, and genuine drive to make things happen.
- Your positive attitude, collaborative spirit, and the way you uplift those around you are contagious.
- You thrive on new challenges, stay calm under pressure, and love the pace and excitement of a dynamic environment.
- You’re a true self-starter - passionate, gritty, and goal-oriented, someone who loves having projects, challenges, and milestones to work toward.
- In short, you’re driven, creative, and structured, someone who knows how to balance discipline, fun, and performance - 3 core pillars of Dulcedo’s culture.
Life at Dulcedo!
- Unlimited Paid PTO : Yes, really. Enjoy true work–life balance with the freedom to take the time you need, when you need it!
- 12 Monthly Personal Days : One extra day off every month to recharge and relax
- Flexible Work Environment : Minimal office attendance for those near our hubs, giving you room to adapt your schedule with ease.
- Montreal & Toronto Offices : Snacks, great vibes, and pet-friendly spaces. What more could you ask for?
- Remote Work : Ideal for our travellers, expats, and digital nomads who want to grow their career without staying in one place.
- Freestyle Fridays : We wrap up at 2:00 PM ET every Friday. Long weekends, every week.
- Comprehensive Insurance : Dental, vision, and medical coverage for you and your loved ones.
- Room to Grow : Take advantage of real internal mobility in a fast-growing company where “sky’s the limit” isn’t just a saying.
- The Best of Both Worlds : A vibrant startup spirit backed by 15+ years of experience and the stability of a well-established organization.
As an equal opportunity employer, we are committed to making sure everyone feels included, supported, and valued. Should you require any accommodations during the application process, please write to [email protected] and we will adjust the process to your needs.



