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Open nowPosted 10 hours ago

Engineer II (R-20062)

Dun & Bradstreet96 open roles

Where
Jacksonville - Florida - United States
Work mode
On site
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Your applicationOpen nowEngineer II (R-20062)Dun & Bradstreet · Jacksonville - Florida - United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Dun & Bradstreet's own form.

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The clock on this job

Early applications get read.

11.3% of postings close within 7 days. Measured by our own scanner across the market. Dun & Bradstreet postings stay open a median of 34 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.3%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: posted 10 hours ago

Dun & Bradstreet median: 34 days open

The posting

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

Our D&B Connect team is seeking a Technical Support Engineer to support D&B Connect, D&B Connect for Salesforce, and future Connect integrations. This role serves as an advanced support resource responsible for investigating and resolving complex customer issues escalated from frontline and mid-tier support teams. The Technical Support Engineer partners with Technical Delivery Services, SRE, Product, Engineering, Customer Success, and other support teams to troubleshoot product behavior, identify root causes, recommend solutions, and improve the overall customer support experience.

The ideal candidate is a curious, customer-focused problem solver who enjoys technical troubleshooting, knowledge sharing, and continuous learning.

Team Overview

▪ Provide advanced technical support for D&B Connect and related integration products across CRM, marketing, data integration, matching, enrichment, and cloud data workflows.

▪ Partner with Product and Engineering to improve product quality, supportability, and customer outcomes.

▪ Develop scalable support resources through documentation, training, self-service solutions, and AI-assisted workflows, and enable internal support teams through coaching and knowledge sharing.

Key Responsibilities:

Key Requirements:

Preferred Qualifications:

Benefits We Offer

· Generous paid time off in your first year, increasing with tenure.

· Up to 16 weeks 100% paid parental leave after one year of employment.

· Paid sick time to care for yourself or family members.

· Education assistance and extensive training resources.

· Do Good Program: Paid volunteer days & donation matching.

· Competitive 401k with company matching.

· Health & wellness benefits, including discounted Wellhub membership rates.

· Medical, dental & vision insurance for you, spouse/partner & dependents.

All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.

Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.

Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information.

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