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Open nowPosted 4 days ago

Junior Customer Success Manager

Dyflexis17 open roles

Pay
€3,000 – €4,000 a month
Where
The Hague, Zuid-Holland, Netherlands
Work mode
On site
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Your applicationOpen nowJunior Customer Success ManagerDyflexis · The Hague, Zuid-Holland, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Dyflexis's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 4 days ago

The posting

At Dyflexis, we help millions of employees worldwide with our workforce management software. From the bakery around the corner to international hotel and retail chains. The software is powerful, customer questions are diverse, and no two days are the same. You’ll get to know the product inside out and contribute to something that’s growing rapidly in more than 20 countries.

How do we do it? We work in a fast-paced environment with short communication lines. There are no unnecessary meetings and no politics. Our Focus? Ownership, clear communication, and getting things done together. We move quickly, learn by doing, and continuously improve how we support our customers. Right now, that means building something new: turning the commercial requests that land on our desk into long-term client relationships, and growing your own portfolio along the way.

This is what you'll do

This is a new role. You'll pick up inbound commercial requests and spot the opportunity in them, run campaigns around specific features, and take ownership of upselling clients onto higher packages. You'll start building your own client portfolio, small at first, and growing as you go. You'll work closely with Kirsten's team of four, plus support, and other teams across Dyflexis. You'll also get a taste of new business, qualifying leads, and routing them to the right person. Do well here, and there's a growth path forward, into customer success, new business, or consulting.

  • Handle inbound commercial requests and spot the opportunity in them.
  • Run campaigns around specific features to drive adoption and upsell.
  • Handle renewals for the clients in your portfolio.
  • Qualify new business leads that come your way and pass them on to the right person.

This is what you'll need

  • 0 to 2 years of experience in a commercial, sales, or customer-facing role.
  • Experience with Salesforce, or you pick up new systems quickly.
  • Comfortable picking up the phone as much as you are managing an inbox.
  • An affinity for IT. You're not afraid of software and get a feel for a new product fast.
  • Commercially driven and proactive. You spot an opportunity and follow it through.
  • Fluent in Dutch and English. (German, French, or Spanish is a big bonus.)

This is what you’ll get

At Dyflexis, you’ll be part of an ambitious, energetic, and customer-focused team. We offer:

  • Fixed salary from €3,000 gross per month based on a 40-hour week (experience based), plus a performance-based bonus tied to your targets.
  • Personal development budget to level up your skills.
  • 25 vacation days plus your birthday off in exchange for cake.
  • An in-house chef surprising you daily with fresh lunch.
  • The best parties, drinks and trips (Winter sports, Ibiza and more).
  • Membership at ARJ Training boxing gym (home of champion Tarik and Levi Rigters).
  • Solid pension plan and 8% holiday allowance.
  • Buy or sell vacation days, you decide.
  • Travel allowance and WFH compensation.
  • Friday chair massages to kick off your weekend.

Apply now Ready to turn your first inbound call into a long-term client relationship, and build a career doing it? Hit apply. No cover letter needed, we'll ask a few questions and get back to you quickly.

Note: Contact by job agencies and recruiters will not be appreciated.

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  1. A CV for this posting

    Written against Dyflexis's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Dyflexis's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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