The posting
The Installation/Repair technician is responsible for the installation, relocation, repair, and maintenance of all JCDecaux street furniture, rail, malls and supermarkets
What you'll be doing...
Client Service
- Respond to Maintenance/Repair/Refurbishment Issues as per the instruction from the Team Leader/Supervisor and coordinating the prompt completion such as damage reports to units being made safe promptly.
- To safely install, repair or refurbish furniture & equipment ensuring that all work meets company standards and is completed within approved tasking times.
- To have an awareness of the various equipment within the JCDecaux portfolio and to report faults to the relevant repair desks.
People Management and Development
- Ensure all allocated work is carried out in an efficient manner in order to maximise the day
- Ensuring you are adhering to company policies and procedures
- Open communication between line managers, team leaders, and supervisors
- To help maintain productivity during holiday periods and times of sickness Installation, Repair and Refurbishment technicians should be prepared to interchange between these working groups and should strive to excel within their own job group. When working on tasks not directly related to their own working group technicians should strive to gain as much knowledge and experience as possible.
- To maintain the cleanliness and upkeep of company vehicles to a high standard and to ensure that all vehicle related documentation is correctly completed and handed in on time.
- Adhere to stores booking in/out and stock management procedures.
- Accurately maintain daily worksheets and other necessary paperwork.
- Ability to work with modern reporting systems such as hand held devices
Technical
- Monitor and control all materials used to ensure we have the most efficient and economic ways of working.
- Update management with any new ideas different ways of working
Health and Safety
- Work to agreed SLA’s and defined quality standards.
- Work within the safe systems of work.
- To work within Health & Safety guidelines and to ensure that all accidents, hazards and near misses are reported through their line manager using the appropriate paperwork.
- Ensure all operational practices comply with the current Health & Safety regulations.
- Undertake reasonable lifting duties.
- Comfortable with high level working – working at height within safety guidelines.
- Ensure that the correct issued PPE is worn when necessary.
- Ensure all required forms are filled in as per set schedule (Form 80s) and all other inspection forms relative to the job description.
Capabilities
Positive and Proactive Approach
- Prepared to work in all weather conditions.
- Ability to enjoy work well in the constantly changing and challenging environments.
- Ability to use initiative and breakdown problems and find solutions using rational judgment.
- Positive “can do” attitude.
- Self-motivated with the ability to work as part of a team.
- Committed to offering high levels of customer service.
- Eager to learn and develop into the role
- Highly organised with a proactive approach to working and solutions focused.
- Work under pressure whilst prioritising and meeting strict deadlines.
- Ability to adapt and work within other departments within operations.
- The skills to make effective judgements under pressure.
Communication and Interpersonal skills
- Work as part of a team being fully flexible to suit business needs which may include some out of hours/callouts at evenings, weekends or Bank Holidays.
- Excellent Interpersonal and communication skills, both written and oral.
- Supporting colleagues and team members, sharing information and best practices.
- Must be adaptable, flexible, committed and reliable.
- Communicate effectively both verbally and written skills.
- Ability to Influence others.
Qualifications
- Two years’ experience working on JCDecaux street furniture or similar
- Full clean driving licence.
- HGV License (would be an advantage)
- Literate and numerate in order to complete necessary paperwork.
- Competent in the use of hand tools and power tools.
- NRASWA, IPAF and PASMA (would be an advantage).
A little bit about you...
- Positive "can do" demeanour, eager to learn and develop.
- Self-motivated and able to work alone or as part of a team.
- Committed to offering levels of customer service.
- Good prioritisation and time management skills.
- Embraces a sustainable working culture taking responsibility for the careful use of resources and correct disposal of work waste demonstrating consideration for the environmental impact.
- Committed to keeping up to date with industry best practice, relevant legislation and technical standards.
- Excellent interpersonal and communication skills, both written and oral.
- Enjoy supporting colleagues, sharing information and adding to a positive environment.
A little bit more about us...
- We believe in building a diverse and inclusive culture and positive employee experience.
- We are One Team, more than just ourselves.
- We are customer first, we understand, and help solve our customers’ problems.
- We Test & Learn, we are empowered to learn and grow, unafraid of change.
- We choose to care, we are committed to doing the right thing, the right way.
It’s really important to us that we give as much to our colleagues as they give to us.
Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.
We believe that diversity of thought, experience and background provides the platform for great creativity,
We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
About our recruitment process….
1. You find or get sent this job advert, read it, and feel like you’re you’d be a great addition to the JCD family.
2. You send in your application to let us know you’re interested.
3. We see your application, get excited, and give you a call.
4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other.
5. You’ll begin your journey with us, we're excited to support and develop you throughout your career.
