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Open nowPosted 624 days ago

Relationship Manager

Earnipay4 open roles

Where
Lagos, Nigeria
Work mode
Hybrid
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Your applicationOpen nowRelationship ManagerEarnipay · Lagos, Nigeria

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 624 days ago

The posting

Job Title: Relationship Manager (Consumer Banking)

Location: Lagos, Nigeria Employment Type: Full-time

About Us

At Earnipay, we are redefining financial services for business and individuals in Nigeria. Through our digital-first banking solutions, we provide seamless credit access, high-yield savings, and payment tools that empower our customers to grow their wealth and achieve financial security.

We are building a high-performing team of Relationship Managers to drive customer acquisition, deposits, and credit adoption.

Role Overview

We are seeking an ambitious and results-driven Relationship Manager to spearhead customer engagement and sales for our credit and savings products. This role is a hybrid of relationship management and direct sales, requiring you to identify, onboard, and grow our customer base by:

  • Closing deals on credit for individuals.
  • Acquiring deposits for our high-yield savings product.
  • Cultivating long-term relationships to drive customer retention.

This is a high-impact role for a professional who thrives in a fast-paced, target-driven environment and is motivated by direct customer interactions and business growth.

Key Responsibilities

Sales & Customer Acquisition

  • Sell our credit products: Proactively identify and engage potential customers, guiding them through the loan application and approval process.
  • Drive deposits into savings: Educate and onboard customers onto our savings products, ensuring they actively fund their accounts.
  • Execute offline sales strategies: Leverage physical touchpoints such as community events, business networking, and referrals to acquire high-value customers.
  • Meet and exceed sales targets: Consistently achieve deposit and credit disbursement goals set by the company.

Relationship & Account Management

  • Develop and nurture key relationships: Build strong relationships with individuals, entrepreneurs, and professionals who can benefit from our credit and savings products.
  • Customer retention & engagement: Follow up with customers post-loan disbursement or deposit activation to ensure satisfaction and encourage further engagement.
  • Provide tailored financial solutions: Understand each customer's financial needs and recommend suitable banking solutions.

Market Intelligence & Reporting

  • Gather customer insights: Report on market trends, customer pain points, and competitive activities to improve product-market fit.
  • Maintain accurate sales records: Track customer interactions, applications, and deposits in the CRM system.
  • Collaborate with internal teams: Work closely with product, risk, and customer support teams to ensure seamless customer experiences.

Who You Are

  • A natural salesperson with strong persuasion skills and the ability to close deals quickly.
  • Someone who thrives in face-to-face sales environments and enjoys engaging with potential customers in-person.
  • A highly motivated professional with a proven track record in sales, preferably within financial services, fintech, or banking.
  • An excellent communicator who can simplify complex financial products for customers.
  • Resilient and results-driven, comfortable with meeting aggressive sales targets.

Qualifications & Experience

  • 2+ years of experience in sales, relationship management, or business development, preferably in banking, fintech, lending, or wealth management.
  • Proven ability to close deals, particularly in loan origination and deposit mobilization.
  • Strong networking skills with the ability to acquire customers through referrals and offline engagements.
  • Familiarity with the Nigerian financial services landscape and regulatory requirements.
  • Ability to work independently while hitting targets.

Compensation & Benefits

  • Competitive base salary + performance-based commission.
  • Access to financial services and benefits as an employee.
  • Pensions
  • Health insurance
  • Growth opportunities in a rapidly scaling neobank.
  • A dynamic, entrepreneurial, and supportive work environment.
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