Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 9 days ago

Vice President, Information Technology Infrastructure & Operations

Easterseals NH75 open roles

Pay
$135,000 – $145,000 a year
Where
Manchester, NH
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowVice President, Information Technology Infrastructure & OperationsEasterseals NH · Manchester, NH

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Easterseals NH's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Easterseals NH postings stay open a median of 29 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 9 days ago

Easterseals NH median: 29 days open

The posting

Job Description:

The Vice President, Information Technology Infrastructure & Operations serves as the senior operational technology leader responsible for secure, reliable, scalable, and cost effective technology services across Easterseals NH & VT. Reporting to the Chief Information Officer, the Vice President leads infrastructure, cybersecurity and information security, service management, operational governance, vendor management, technology lifecycle planning, and IT financial management. The role provides operational, security, supportability, financial, and capacity perspectives to shared planning and delivery decisions in enterprise applications, portfolio management, and data & development function areas.

Qualifications:

  • Bachelor’s degree in information technology, computer science, information systems, business administration, or a related field required, Master’s degree preferred.
  • A minimum of ten (10) years of progressive information technology (IT) experience with significant leadership responsibility for infrastructure, cybersecurity, information security, service delivery, or technology operations.
  • ITIL, CISSP, CISM, CGEIT, CRISC, PMP, or comparable credentials preferred.
  • Demonstrated experience leading managers, developing teams, and managing organizational change.
  • Experience in healthcare, human services, nonprofit, regulated, or complex multi-site organizations, preferred.
  • Proficient in managing budgets, vendors, contracts, technology needs, operational risk, and service performance.
  • Strong executive communication, collaboration, negotiation, and relationship management skills.
  • Valid driver’s license and reliable transportation

Essential Responsibilities:

  • Technology Operations & Service Delivery:Lead day-to-day technology operations across all business lines and locations. Establish service standards, operating procedures, escalation paths, service levels, and performance expectations. Oversee Service Desk, end-user support, field support, incident management, problem management, and operational change practices. Use operational metrics, risk indicators, and customer feedback to improve reliability, responsiveness, and user experience.
  • Infrastructure & Technology Services:Lead networks, telecommunications, cloud services, identity and access services, endpoints, collaboration platforms, infrastructure platforms, and technology assets. Develop infrastructure standards, architecture guardrails, lifecycle plans, replacement schedules, and modernization priorities. Ensure infrastructure services are scalable, supportable, resilient, and aligned with organizational requirements. Coordinate operational readiness and support transition for new systems and major changes.
  • Cybersecurity, Information Security, and Resilience:Lead cybersecurity and information security operations, controls, monitoring, vulnerability management, access governance, security awareness, and incident response preparedness. Assess, prioritize, and remediate security and operational risks using a business-aligned, risk-based approach. Strengthen backup, disaster recovery, business continuity, and technology recovery capabilities through documented plans and testing. Provide transparent reporting on risks, control gaps, incidents, and remediation progress.
  • Financial, Vendor, and Asset Management:Develop and manage operating and capital budgets with the CIO, including forecasting, variance management, lifecycle funding, and investment planning. Lead technology procurement, vendor selection, contract and licensing management, renewals, service performance, and commercial accountability. Establish effective asset inventory, standardization, deployment, utilization, and disposition practices. Prepare business cases that communicate cost, value, risk, support impact, and return on investment.
  • Leadership Governance & Business Partnership:Build a high-performing operations organization through coaching, performance management, succession planning, role clarity, and professional development. Establish operational policies, standards, procedures, controls, decision rights, and governance practices. Build trusted relationships with organizational leaders and lead cross-functional problem solving related to service, security, infrastructure, and operational process improvement. Collaborate with peer IT leaders on roadmap development, initiative dependencies, capacity needs, prioritization, and enterprise decisions.
  • Serve as a member of the Information Technology Leadership Team and collaborate with peer leaders to establish priorities, align resources, resolve cross-functional dependencies, and collectively advance organizational goals.
  • Contribute to development and execution of the five-year technology roadmap.
  • Share accountability for overall business satisfaction with IT, roadmap execution, IT workforce engagement, financial stewardship, risk management, and successful cross-functional delivery.
  • Model enterprise leadership by optimizing outcomes for Easterseals NH & VT rather than a single function or team.

Compensation: $135,000-$145,000 based on experience, education and credentials

Hours: This is a full-time position. 8:30am to 5pm, Monday - Friday. 40 hours per week.

*** this position in onsite at our Manchester, New Hampshire office ***

What’s in it for you? We offer a comprehensive benefits package for full-time, eligible employees, including:

  • Medical, Dental, Vision, Life & Disability
  • PTO begins accruing on your first day!
  • 10 Paid Holidays – includes a floating holiday of your choice
  • 403(b) employer match up to a maximum of 3%
  • Tuition reimbursement after one year of employment
  • Student loan repayment for qualifying degrees after one year of employment
  • Wellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessation

We are proud to be a recovery-friendly workplace and a NH Veteran-Friendly Business.

To learn more about this role, please click on the blue “Apply Now” button below to submit your application. Have questions about the role? Schedule time to chat with our Talent Acquisition Specialist, Bill: www.calendly.com/eastersealsnh-bill/15min

Difficulty submitting your application or scheduling time to chat? Contact Bill at 603-670-6817 or [email protected].

EOE

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Easterseals NH's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Easterseals NH's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Easterseals NH's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.