Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 16 days ago

Technical Implementation Lead

Easyship19 open roles

Where
Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTechnical Implementation LeadEasyship · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Easyship's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Easyship postings stay open a median of 55 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 16 days ago

Easyship median: 55 days open

The posting

About Easyship:

Easyship is one of the world’s leading multi-carrier shipping software, built to make global eCommerce borderless. Since 2014, we’ve been on a mission to democratise logistics by removing the “black box” of international shipping costs and complexities. Trusted by over 100,000 brands, our platform provides a single “mission control” for global trade, offering access to 550+ courier services across 200+ destinations.

We are an award-winning, global team (Forbes 30 Under 30, TechInAsia’s Best Startup) with offices in London, New York, Hong Kong, and beyond. We’re growing fast, we value transparency, and we genuinely enjoy building the infrastructure that powers modern commerce. If you’re ready to solve complex problems at scale, we’d love to have you join us.

Who We’re Looking For:

As we move upmarket, more of our enterprise customers are integrating with Easyship through our API, custom apps, and tailored builds. We’re looking for a Technical Implementation Lead to own those implementations end to end, from pre-sale discovery and a signed Statement of Work (SoW) through to go-live, volume migration, and handover. This is a technical role first. You’ll be the go-to expert on the Easyship API for customers, Sales, and internal teams, you’ll steer them to one clear solution, and you’ll partner with our Solutions Developers to deliver it. You’ll sit in our Implementation Services team, within Client Services.

What would you be responsible for:

  • Leading technical discovery with Enterprise/Strategic Sales, mapping customer systems (eCommerce platforms, ERP, OMS, WMS), data flows, and constraints to validate product fit.
  • Owning the solution design for each implementation (architecture, endpoints, webhooks, authentication, data mapping) and bringing customers to agreement on one clear recommendation.
  • Scoping and signing off the SoW for every deal that needs API, custom app, or customisation work. Each SoW covers deliverables, go-live date, forecast shipment volume, and support terms.
  • Resolving technical questions from customers and internal teams before the sale and during implementation, including reproducing issues in Postman or Insomnia and finding the root cause in requests, responses, and logs.
  • Leading technical kick-offs and calls with customers’ technical teams and senior stakeholders.
  • Partnering with Solutions Developers to align on scope and design, unblock questions during the build, and confirm delivery matches the SoW.
  • Managing several implementations at once, from signature to go-live and volume migration, and tracking milestones, risks, dependencies, and change requests.
  • Owning implementation escalations, including recovery plans where shipment volume falls short of forecast.
  • Leading structured handovers to the CSM and Customer Support.
  • Maintaining clear governance on custom builds: what’s supported, at what cost, and a register of builds in production.
  • Turning recurring questions into documentation, and feeding product gaps to Product and Engineering with a clear business case.

You Might Be a Good Fit If:

  • You have 5+ years in technical implementation, solutions architecture, or a similar technical customer-facing role, including implementations for an enterprise SaaS product.
  • You have expert, hands-on command of REST APIs, webhooks, and integration patterns, including authentication methods (OAuth 2.0, SSO, API keys).
  • You’re fluent with JSON, data mapping, and SQL, and confident using Postman or Insomnia.
  • You’re a structured troubleshooter across HTTP status codes, rate limits, error handling, retries, and logs.
  • You understand how eCommerce platforms, ERPs, and warehouse systems integrate with shipping services.
  • You’re confident with technical and non-technical senior stakeholders, and you form a recommendation and bring people with you.
  • You have experience writing SoWs, running multiple implementations at once, and holding scope and pricing boundaries.
  • You use AI effectively: you review agent-generated work and translate it into plain language.
  • You have excellent technical documentation skills and strong written and verbal English.
  • Bonus: Python or JavaScript; logistics or eCommerce experience; Shopify, Squarespace, Celigo, or Zapier implementations; prior Easyship experience.

What we bring to the table as an employer:

  • Generous remuneration and stock units
  • We reimburse gym and wellness expenses so you can invest in your health
  • The freedom to ‘Work from Anywhere’ for 4 weeks in a year
  • Generous vacation policy, plus duvet days and mental health days to truly recharge

How we value inclusion in our recruitment practices:

Easyship is an equal opportunity employer. We make all employment decisions—recruiting, hiring, pay, benefits, training, promotion, leave, and separation—based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, veteran or military status, citizenship, or any other characteristic protected by law.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Easyship's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Easyship's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Easyship's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.