The posting
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the Opportunity
eBay Advertising is building a brand advertising business. You will be the strategic relationship owner overseeing a group of brand advertisers, responsible for driving campaign success, deepening partnerships, and growing revenue over time.
This role sits at the intersection of business development and client services. You will onboard new brand partners, manage their advertising programs end-to-end, and proactively find opportunities to expand their investment in eBay's platform. You are as comfortable pulling campaign data as you are presenting a strategic growth plan to a VP of Marketing.
This is a foundational hire for a team that is growing. You will help shape how we manage brand relationships at eBay and will be a bridge between our advertisers, our product team, and our go-to-market organization.
What You Will Accomplish
- Build and eventually lead a small, high-performing account management team
- Own the post-sale relationship for a portfolio of brand advertisers — serving as their primary point of contact and strategic advisor
- Build trusted, durable relationships with brand marketing, media, and agency counterparts
- Lead regular business reviews, performance readouts, and planning sessions with clients
- Proactively surface insights and recommendations that help brands get more out of their eBay investment
- Partner with Ad Ops and internal teams to ensure campaigns launch on time, and on budget
- Translate performance data into clear narratives and actionable recommendations for both internal teams and customers
- Collaborate with Brand Sales to ensure a smooth handoff from deal close to campaign launch, and to surface expansion opportunities within existing accounts
- Serve as the voice of the brand advertiser internally — bringing client feedback,and feature requests into conversations with Product, Engineering, and Marketing
- Partner with the Brand Sales team on joint account strategies and new business pitches where existing relationships can open doors
- Contribute to the development of case studies, standard processes, and playbooks that help scale the team's approach
What You Will Bring
- 8-10 years of experience in account management, client success, or media partnerships within digital advertising, retail media, or a related field
- Proven track record to manage complex client relationships with multiple partners — from day-to-day campaign contacts to VP-level decision-makers
- Strong analytical skills — comfortable pulling data, interpreting campaign metrics, and presenting insights in a clear and compelling way
- Experience working with advertising products such as search, display, native, or sponsored listings (retail media experience is a strong plus)
- Excellent verbal and written communication skills
- Highly organized, with the ability to manage a portfolio of accounts simultaneously without dropping the ball
- Commercially minded — you understand that great account management drives revenue, and you approach your book of business accordingly
Additional Details
The base pay range for this position is expected in the range below:
$178,800 - $238,700
Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Remote roles are not eligible for U.S. visa sponsorship.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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