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Open nowPosted 100 days ago

IT support assistant(Part-time)

ecarxgroup/career11 open roles

Where
Göteborg, Vastra Gotaland County, Sweden
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Your applicationOpen nowIT support assistant(Part-time)ecarxgroup/career · Göteborg, Vastra Gotaland County, Sweden
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The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market. ecarxgroup/career postings stay open a median of 5 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted 100 days ago

ecarxgroup/career median: 5 days open

The posting

Responsibilities 1. Provide on‑site IT support services for the Sweden office. Take charge of the distribution, collection, repair‑request submission and basic configuration of employees’ IT equipment including computers, monitors and mobile phones. 2. Assist in office‑equipment preparation and software installation for new hires, and deliver IT support and training for employee onboarding and off‑boarding processes. 3. Help troubleshoot common desktop‑related software, hardware and network issues, and cooperate with the headquarters IT team to complete fault diagnosis. 4. Perform daily inspections and simple maintenance for meeting‑room and printer equipment, and provide IT support for meetings. 5. Support IT asset stock‑taking, label management and maintenance of asset records, and be responsible for local IT warehouse management. 6. Carry out on‑site operational tasks under the guidance of the headquarters IT team, such as equipment replacement, network‑device reboot, logistics and shipment arrangement. 7. Assist in liaising with local suppliers and courier service providers as needed. Complete other daily office IT‑support‑related tasks.

Requirements: Must‑have 1. Current undergraduate or postgraduate student, or other part‑time personnel. 2. Available to work on‑site at the office for fixed 2‑3 days per week (schedule adjustable according to actual business needs). 3. Possess good communication skills in English and the local language. 4. Familiar with Windows, Microsoft 365 and other commonly‑used office software. 5. Have basic capabilities in operating and troubleshooting computers and office equipment. 6. Diligent and responsible, with solid service awareness and communication skills. 7. Able to complete on‑site support work independently.

Preferred 1. Academic background in Computer Science, Information Technology or related fields. 2. Prior relevant experience in Helpdesk, IT Support or Desktop Support roles. 3. Familiar with the management of MacBook and Windows terminal devices. 4. Previous experience in corporate IT support or campus IT services.

This role focuses mainly on on‑site execution work. Candidates are not required to independently resolve complex technical issues. Complex faults and technical support will be provided remotely under the guidance of the expert IT team at China headquarters. The part‑time staff are primarily responsible for on‑site assistance and task execution.

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