Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 6 days ago

Technology Support Technician

EDUCATIONAL SERVICE DIST 112

Pay
$51,106 – $62,192 a year
Where
Vancouver, Washington
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTechnology Support TechnicianEDUCATIONAL SERVICE DIST 112 · Vancouver, Washington

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EDUCATIONAL SERVICE DIST 112's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 6 days ago

The posting

General Responsibilities Under the general direction of the Associate Director of IT Support, the Technology Support Technician provides Level 2 troubleshooting assistance and technical support to ESD112 and its programs as a member of the ESD Help Desk team. The Technology Support Technician also contributes to the design and configuration of endpoint devices, systems, and reporting solutions. In addition, this position serves as a backup to the Technology Support Assistant.

Salary: The full salary range for this position is $51,105.60 - $62,192.00. Offers are made at the entry level of the range.

Assignment: This position will be Full-Time, Year Round. Regular attendance required: employees are required to maintain regular attendance to carry out the duties and responsibilities of the position.

Essential Functions/Other Functions Essential Functions:

  1. Provide level 1 and 2 troubleshooting and technology support for operating systems, application software, audio-visual, basic hardware, and network. This includes answering and analyzing telephone calls, email, and tickets. Escalates more complex technical problems through the ticketing system to appropriate Information Technology staff.
  2. Perform the deployment of updated devices for ESD staff fand contributes and maintains clear and concise documentation for staff regarding new device setup, configuration, and functionality. Contributes to design for inventory system for reporting needs and maintains accurate inventory records.
  3. Adapt to changing systems and devices, applying problem-solving skills to quickly learn new functionality and troubleshoot technical challenges.
  4. Collaborate with other Information Technology staff to troubleshoot and resolve offline systems, utilizing critical thinking and a systematic approach to identify and implement solutions.
  5. Use remote support software to provide technical support and to perform software installations/updates/patches on remote computers; remotely monitors ESD computers for malware and viruses.
  6. Serve as backup for the Technology Support Assistant with freight and other logistics.
  7. Provide excellent customer service, helping to bring problems to resolution for users.
  8. Travel to school districts and ESD 112 site locations to support computer systems and network infrastructure as needed.
  9. Maintain regular attendance to carry out the duties and responsibilities of the position.

Other Functions:

  1. Other duties as assigned to support the success of the agency.

Minimum/Preferred Qualifications & Skills Minimum Qualifications:

  1. High school diploma or GED and two years of post-high school training or equivalent experience in a related field.
  2. Experience with the Windows platform and knowledge of common Windows software including MS Office, antivirus, backup, and diagnostic applications.
  3. Experience supporting common productivity suites like Microsoft Office, Office 365, and Google Workspaces.
  4. Experience learning and supporting unfamiliar technology quickly.

Preferred Qualifications and Skills:

  1. Experience in other system platforms and mobile device management solutions such as Apple and Chromebook devices.
  2. Experience training staff on the use of technology.

Working Conditions/Employment Requirements Working Conditions/Physical Requirements:

  1. Office environment.
  2. Daytime travel within Southwest Washington required. Infrequent overnight travel for training.
  3. Ability to move 50 lbs. and climb ladders and stairs.

Employment requirements - ESD job offer is contingent upon satisfying the following:

  1. Successful completion of a criminal history and fingerprint check through the WA State Patrol and FBI.

Posting text belongs to the employer. Removal requests: contact us.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EDUCATIONAL SERVICE DIST 112's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EDUCATIONAL SERVICE DIST 112's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EDUCATIONAL SERVICE DIST 112's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.