The posting
Nettleton School District
JOB DESCRIPTION
TITLE
Technology Support Technician
MINIMUM QUALIFICATIONS
- At least 48 hours of college credit in technology/network related courses. Documented experience may be considered in lieu of college hours.
- Prefer documented experience in computer repair, installation of technology equipment and software.
- A working knowledge of hardware, software, and network infrastructure
PERFORMANCE RESPONSIBILITIES
· Provide end user support while aiding the Network Engineers to maintain the district’s technology, computer assets, and supporting staff in the use of technology.
· Complete work requests using support ticket system
· Prioritize work orders
· Assist Network Engineers with monitoring network
· Establish and maintain staff and student accounts
· Monitor HVAC online system and schedule as applicable
· Act as liaison between school and network engineers
· Follow purchasing guidelines and procedures for equipment and supplies
· Assist with website support and updates
· Maintain a positive working relationship with all administrators
· Manage technology fixed assets
· Assist with monitoring of internet safety and security
· Recommend technology cycled upgrades
· Act as point of contact for MDE
· Others duties assigned by supervisor
REPORTS TO
· Superintendent or designee
TERMS OF EMPLOYMENT
235 days
EVALUATION
Performance will be evaluated in accordance with support personnel



