Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 73 days ago

Customer Service Representative - Onsite/Hybrid position

Edwards Health Care Services, Inc.10 open roles

Where
Hudson, Ohio, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service Representative - Onsite/Hybrid positionEdwards Health Care Services, Inc. · Hudson, Ohio, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Edwards Health Care Services, Inc.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.0% of postings close within 7 days. Measured by our own scanner across the market. Edwards Health Care Services, Inc. postings stay open a median of 10 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.0%7 days
  4. 15.5%14 days
  5. 34.1%30 days
This job: posted 73 days ago

Edwards Health Care Services, Inc. median: 10 days open

The posting

GEMCORE’s continued success has earned us national recognition with Inc. Magazine’s list of America’s Fastest-Growing Companies and with the Cleveland Plain Dealer Top Workplace seven years running! We are looking for qualified candidates who share our enthusiasm and drive for winning and want to be part of our caring culture!

Are you looking to begin or further your career in the medical supply industry where you are able to contribute to the success of the business, and build lasting relationships? All while allowing for personal time every evening, weekend, and holiday? We are an essential medical supply company. If you're looking to transition from a Server or Retail Associate position this is a great opportunity to use your customer service skills in an office environment. We recognize your Customer Service skills are transferable to this environment.

Edwards Health Care Services (EHCS), a division of GEMCORE, is a well-established and growing national direct-to home medical supply provider. We are seeking a highly motivated Customer Service Representative to join our high energy team. The Customer Service Representative’s primary role is answer incoming calls while focusing on customer satisfaction.

  • This is a full-time, non-exempt, entry level position.
  • Once training is complete, this position will potentially be part of a hybrid remote work schedule. This position is located in Hudson, OH.
  • Schedule is 8:15 am - 5:00 pm, Monday through Friday.
  • Employer paid vacation and paid holidays.
  • Benefits available included medical/dental/vision, life, short and long-term disability insurances, and 401K Retirement Savings Plan.
  • Ongoing training and development.

Key Responsibilities

  • Treat both new and existing customers like a family member.
  • Reception of all incoming telephone calls and email.
  • Set-up new customer accounts for medical products service; such as diabetes supplies and breast pumps.
  • Obtain insurance, referral, physician, and patient demographic information.
  • Enter/Manage all refill orders for existing customers.

Core Competencies

  • Excellent verbal and computer skills with the desire to communicate with customers and prospects a majority of each workday.
  • Effective at retaining and disseminating health insurance plan information.
  • Ability to learn the products and receive training through virtual methods.
  • At least 1+ years of experience in a customer service organizations or healthcare environment.
  • Ability to thrive in a fast-paced multi-tasked environment.
  • Word processing skill of 40 WPM.
  • Detail oriented.
  • Healthcare experience helpful but not necessary.

Education/Experience

  • High School Diploma or GED Equivalent

About Edwards Health Care Services, Inc.

Edwards Health Care Services, Inc. (EHCS) is a national direct-to home medical supply provider of high quality medical and diabetes products that support the needs of individuals with diabetes and other conditions. For over 25 years, EHCS have been lighting the way to better health by providing customers an easier way to have products delivered directly to their door. By partnering with healthcare professionals, product manufacturers, and a large network of government and private insurers, EHCS prides itself on personalized customer service and a simplified, seamless order process for every customer…every time! For more information, visit www.myehcs.com.To learn more about this position and to view other openings, visit our career site: https://www.gemcorehealth.com/career

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Edwards Health Care Services, Inc.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Edwards Health Care Services, Inc.'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Edwards Health Care Services, Inc.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.