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Open nowPosted 453 days ago

Director of Variable Operations Support | Raleigh, NC

element-partners17 open roles

Where
Raleigh, NC
Work mode
On site
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Your applicationOpen nowDirector of Variable Operations Support | Raleigh, NCelement-partners · Raleigh, NC

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 453 days ago

The posting

Job Responsibilities:

  • Provide guidance, analytics and accountability for: Pre-Owned Pricing, Pre-Owned Acquisition, Trade-In Appraisal Optimization, Reconditioning Optimization, New Car Inventory Analytics and Service Loaner Optimization.
  • Drive opportunities to grow both our New & Pre-Owned Retail business and improve profitability.
  • Provide guidance and collaboration to RVPs, Regional Aftersales Directors and store leadership to ensure operation efficiency including store specific improvement, strategic implementation and best practice sharing.
  • Actively support all of dealerships standardized policies and processes throughout the operations.
  • Actively assist in the development and/or mentorship of Dealership Operations’ Managers, Team Leads and Supervisors.
  • Support the Inventory Management Team by providing ongoing In-Store training, support of the store operational teams with efficiency opportunities and observational insights to ensure maximum returns on our investments.
  • Conduct in-store observation audits to ensure compliance of the Pre-Owned Playbook and provide recommendations and strategies to obtain best practice level performance.
  • Prepare and organize internal/external reviews, including presentations when required to the Dealership Operations and Executive Leadership Teams.
  • Conduct any Ad Hoc special projects per Vice-President of Inventory Optimization request
  • Monitor KPIs and identify opportunities to improve, and identify areas of concern
  • Compile and organize monthly reporting packages for Leadership Team presentations
  • Field and address inquiries and questions on various KPIs, metrics, and procedures from the Dealership Operations Teams.
  • Ad-hoc analysis and reporting to support the business.
  • Perform all other duties and special projects as assigned.

Education and/or Training:

  • Bachelor’s degree or equivalent work experience is required.
  • Proficient in various desktop tools including MS Office programs (i.e. Outlook, Excel, Word, PowerPoint, Visio, Sharepoint)

Relevant Work Experience:

  • 5+ years’ experience at leadership level with multiple levels of reporting relationships strongly preferred.
  • 5+ years of dealership experience in various aspects of both the variable and fixed operations (which may include sales advisor, F & I consultant, New Sales manager, Pre-Owned Sales manager or similar related work experience.
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