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Open nowPosted 5 days ago

Bank POA Administrator

elij.fa.em2.oraclecloud.com/CX317 open roles

Pay
£13 an hour
Where
LIVERPOOL, MERSEYSIDE, United Kingdom
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Your applicationOpen nowBank POA Administratorelij.fa.em2.oraclecloud.com/CX · LIVERPOOL, MERSEYSIDE, United Kingdom
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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. elij.fa.em2.oraclecloud.com/CX postings stay open a median of 15 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 5 days ago

elij.fa.em2.oraclecloud.com/CX median: 15 days open

The posting

Job Description

Bank Pre-Assessment Administrator

Location: Spire Liverpool Hospital Contract: Bank / Zero-hours contract Working hours: Flexible hours, with day shifts from 8:00am to 4:00pm Salary: £12.76 per hour

Spire Liverpool Hospital has an exciting opportunity for an organised and customer-focused Pre-Assessment Administrator to join our experienced team on a flexible bank basis.

You will support the delivery of an efficient patient administration service, providing a professional and welcoming experience for patients while working closely with consultants, clinical teams and other hospital departments.

Key responsibilities

  • Managing patient enquiries professionally by telephone, email and face-to-face.
  • Booking and coordinating pre-assessment appointments.
  • Preparing patient records and documentation for the pre-assessment nursing team.
  • Processing appointment and admission information accurately and efficiently.
  • Liaising with patients, consultants, medical secretaries and clinical teams.
  • Maintaining accurate electronic and manual records in line with data protection, GDPR and hospital policies.
  • Handling confidential patient and consultant information appropriately.
  • Supporting the smooth day-to-day running of the pre-assessment service.

Who are we looking for:

  • Previous experience in an administrative, office-based or customer service role.
  • Excellent communication and organisational skills.
  • A professional and confident telephone manner.
  • Strong attention to detail and the ability to manage competing priorities.
  • Confidence using Microsoft Office and other computer systems.
  • The ability to work effectively both independently and as part of a team.
  • Previous healthcare administration experience or knowledge of medical terminology would be beneficial but is not essential.

Benefits

  • Bank colleagues are paid weekly
  • We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
  • Save an average of £50 per month with our free onsite car park
  • Access to Spire Healthcare pension
  • Free uniform
  • Free DBS
  • Full induction, including mandatory training updates
  • Opportunities for further training and progression into permanent posts
  • Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team

We commit to our employees well-being through work life balance, on-going development, support and reward.

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

  • Driving clinical excellence
  • Doing the right thing
  • Caring is our passion
  • Keeping it simple
  • Delivering on our promises
  • Succeeding and celebrating together

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and over 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

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