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Open nowPosted 18 hours ago

Automotive Service Advisor

Elite

Where
Ventura, CA, United States
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Your applicationOpen nowAutomotive Service AdvisorElite · Ventura, CA, United States
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 18 hours ago

The posting

Kirby Kia of Ventura is seeking an experienced, customer-focused Automotive Service Advisor. This opportunity is suited to a seasoned advisor who can manage a busy service drive, explain repair recommendations clearly, and build lasting customer relationships.

Key Responsibilities

  • Serve as the primary contact between customers and the service department.
  • Listen to vehicle concerns and document accurate repair orders.
  • Explain recommended maintenance, repairs, estimates, and completion timelines.
  • Obtain customer approval before authorizing additional work.
  • Coordinate with technicians and parts staff to monitor repair progress.
  • Verify warranty or service-contract coverage and obtain applicable authorizations.
  • Keep customers informed about changes in cost, timing, and vehicle status.
  • Review completed work and final invoices with customers.
  • Maintain accurate records and follow dealership procedures.

Requirements

Qualifications

  • Previous automotive dealership service advisor experience.
  • Strong customer service, communication, and organizational skills.
  • Ability to manage multiple repair orders in a fast-paced environment.
  • Working knowledge of automotive maintenance and repair terminology.
  • Experience preparing estimates and explaining repair recommendations.
  • Familiarity with dealership management systems and warranty processes preferred.
  • Kia or Hyundai dealership experience is a plus.

Benefits

Compensation & Benefits

  • Compensation: Annual earnings range of $50,000–$100,000, depending on experience and dealership approval.
  • Benefits: Benefits package and eligibility details will be discussed during the interview.
  • Schedule: Specific work hours and Saturday requirements will be discussed during the interview.
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