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Open nowFirst seen 4 days ago

Automotive Service Advisor

Jim McKay Chevrolet Inc4 open roles

Where
Fairfax, VA
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Your applicationOpen nowAutomotive Service AdvisorJim McKay Chevrolet Inc · Fairfax, VA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Jim McKay Chevrolet Inc's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

As a proud, family-owned dealership serving the DMV community for over 70 years, we are looking for a driven, customer-focused Service Advisor to join our high-volume service team. In this role, you will serve as the crucial link between our valued customers and our expert technicians, delivering a seamless, transparent, and high-quality dealership experience built on a legacy of trust.

If you thrive in a fast-paced environment, have strong communication skills, and want to advance your career at a premier local dealership, we want to hear from you.

Key Responsibilities:

  • Greet customers and assess their vehicle service needs.
  • Explain recommended repairs and maintenance services clearly and concisely.
  • Prepare accurate service estimates that include both labor and parts costs.
  • Communicate with technicians to relay customer concerns and confirm diagnoses.
  • Keep customers updated on their vehicle status and notify them of any additional issues.
  • Maintain detailed records of service history and customer interactions.
  • Ensure customer satisfaction by resolving any service-related concerns.
  • Promote and upsell additional services to improve vehicle performance and longevity.
  • Schedule service appointments and manage work orders efficiently.

Requirements:

  • Previous experience as a Service Advisor or in a customer service role (automotive industry preferred).
  • Must be 18 or older and authorized to work in the United States.
  • Valid Driver’s license and clean driving record.
  • Strong knowledge of automotive repair and maintenance services.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Proficiency with computer systems and service management software.
  • Strong problem-solving skills and attention to detail.

Benefits:

  • Competitive salary
  • Sundays off
  • Paid time off
  • Paid, on-the-job training
  • Medical, Dental, Vision, Short-term and Long-term Disability, and Life Insurance
  • 401(K) with company match
  • Full-Time Position
  • Employee discount

Ability to Commute:

  • Fairfax, VA 22030 (Required)

Work Location: In person

EEOC statement:

Jim McKay Chevrolet Inc. is an equal-opportunity employer and prohibits discrimination and harassment. We are committed to creating a diverse work environment and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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