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Open nowPosted 65 days ago

Business Development Executive - MS Dynamics 365

ERBrains14 open roles

Where
Bengaluru
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Your applicationOpen nowBusiness Development Executive - MS Dynamics 365ERBrains · Bengaluru

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. ERBrains postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 65 days ago

ERBrains median: 1 days open

The posting

Join the digital revolution with ERBrains Business Solutions, where we're not just transforming businesses – we're shaping the future of digital innovation!

About us:

At ERBrains, we're all about driving business transformation and re-engineering processes to pave the way for tomorrow's digital landscape. Our expertise spans ERP Consulting, Implementation, and Managed Services, utilising cutting-edge platforms which includes ERP Consulting, Implementation and Managed Services using Microsoft Dynamics 365, Cloud Consulting, Microsoft Azure and Microsoft Dynamics 365. With a powerhouse team of over 120 professionals across ERBrains India, Dubai, UAE, and the USA, and over a decade of Microsoft Gold Competency in IT Service Management, we're primed to lead the charge into tomorrow's digital era!

Role Overview

ERBrains is looking for a highly professional, articulate and customer-focused Business Development professional to strengthen our Microsoft Dynamics 365 Business Applications sales team. This is a front-line customer-facing role where the individual will often be the first ERBrains representative a prospect interacts with. The role therefore requires strong English communication, business etiquette, consultative selling skills, structured discovery and disciplined CRM management.

Primary Objective

Own the journey from Lead → First Contact → Discovery → Qualification → Pre-Sales Handover → Opportunity Nurturing → Closure Support, ensuring that ERBrains receives well-qualified, actionable business opportunities.

Key Responsibilities

Lead Management

  • Manage leads from website enquiries, Microsoft referrals, customer referrals, outbound prospecting, email campaigns, telephone enquiries, partners and events.
  • Ensure every lead is acknowledged promptly, contacted and accurately recorded in CRM.

First-Level Customer Engagement

  • Act as a professional first point of contact for prospective customers.
  • Conduct introductory calls, establish rapport, understand the customer's business context and communicate ERBrains' capabilities clearly.
  • Engage confidently with CFOs, CIOs, IT Directors, Finance Heads, Operations Heads and business owners.

Discovery & Qualification

  • Conduct structured first-level discovery before involving pre-sales.
  • Understand company profile, legal entities, geography, current ERP, business challenges, modules, users, integrations, timeline, stakeholders, budget indicators and decision process.
  • Differentiate information requests, early-stage prospects, qualified opportunities, RFPs and nurture opportunities.
  • Provide a clear opportunity brief to the Dynamics 365 pre-sales team.
  • Coordinate demonstrations, discovery workshops, solution discussions, proposals and RFP responses.

Opportunity Development

  • Own follow-ups after demonstrations and proposals.
  • Track decision timelines, identify additional stakeholders, support commercial discussions and help progress opportunities toward closure.
  • Identify cross-sell, up-sell and managed-services opportunities.

Required Skills & Competencies

  • Excellent spoken English and professional business communication.
  • Excellent written English and email etiquette.
  • Strong telephone etiquette, listening and questioning skills.
  • Ability to conduct structured discovery conversations.
  • Consultative B2B selling and opportunity qualification.
  • Confidence interacting with senior business and technology stakeholders.
  • Strong follow-up, pipeline and CRM discipline.
  • Commercial awareness, negotiation ability and ownership mindset.
  • Working knowledge of ERP / business applications; Microsoft Dynamics experience strongly preferred.

Experience & Preferred Background

  • 4+ years in B2B IT, ERP, SaaS, technology sales or business development.
  • Experience managing leads and opportunities through a CRM. Maintain accurate lead and opportunity records.
  • Experience selling ERP implementation, consulting, managed services or business applications is preferred.
  • Experience with Dynamics 365 Business Central, Dynamics 365 Finance & Operations, NAV, AX, SAP, Oracle, NetSuite or Salesforce is preferred.
  • Experience working with customers in North America, Europe, Middle East or APAC is an advantage.
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