The posting
Role location and working style:
This is position is based in Limassol, Cyprus with an in-office and hybrid set up. Remote set up is not possible.
About eToro:
eToro is the platform where you can trade, invest, save, and spend. Founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way, we've built a regulated, Nasdaq-listed platform used by millions of people in 75 countries.
We believe there is power in shared knowledge. By combining the collective intelligence of our community with AI-powered tools, we've created a collaborative investment community designed to help you grow your knowledge and wealth.
On eToro, you can hold a range of traditional and innovative assets and choose how you invest: trade directly, invest in a portfolio, copy other investors, or invest with an AI agent. Visit our Media Centre for the latest news.
You can find out more about eToro here.
Role Summary
This role is ideal for someone who is analytical, detail-oriented, comfortable reviewing complex customer activity, and interested in using AI, automation, and technology to improve day-to-day investigative work.
What will you be doing?
- Monitor and analyze customer transactions and account activity to identify unusual or suspicious behavior
- Investigate alerts generated by transaction monitoring and fraud detection systems
- Assess customer activity against their profile, expected behavior, occupation/business activity, geographic exposure, payment methods, and transaction history.
- Conduct Source of Funds (SOF) and Source of Wealth (SOW) reviews, assessing supporting documents and determining whether the information provided is reasonable and consistent with the customer's activity
- Identify potential indicators of money laundering, fraud, account misuse, mule activity, third-party funding, structuring, layering, and other financial crime risks
- Perform holistic customer reviews using available KYC/CDD information, transaction history, previous alerts, supporting documentation, and other relevant information
- Decide whether cases can be closed or require further investigation or escalation, applying a clear risk-based approach
- Document investigations, findings, decisions, and rationale clearly and accurately
- Escalate suspicious or high-risk activity to the relevant AML, Fraud, Compliance, or Financial Crime teams
- Support the preparation of detailed investigation summaries and supporting evidence for escalated cases
- Work closely with other teams, including AML, Fraud, Compliance, Payments, Risk, and Customer Support
- Identify emerging fraud and AML patterns, trends, and typologies and share relevant findings with the wider team
- Provide feedback on monitoring rules, alerts, thresholds, and processes to help improve detection of quality and efficiency
- Use approved AI, automation, and analytical tools to support transaction analysis, information gathering, case summarization, pattern identification, and investigation workflows
- Identify opportunities to automate repetitive tasks and improve the efficiency and quality of the team's day-to-day work
Requirements
- Strong analytical and investigative skills with the ability to identify patterns, inconsistencies, and risk indicators
- Ability to assess information objectively and make clear, well-reasoned decisions
- Strong attention to detail and a high standard of case documentation
- Good written and verbal communication skills
- Comfortable learning new tools from scratch (including transaction monitoring systems, case management tools, Excel, and other analytical platforms)
- Good AI and digital literacy, with an interest in using technology to improve investigative work and operational efficiency
- A proactive and curious mindset, with a willingness to challenge existing processes and suggest improvements
Our Hiring Philosophy:
At eToro, AI is changing how we build, work and make decisions, and our hiring approach reflects that. We are building an AI-first organisation where people are encouraged to use AI thoughtfully.
That starts with how we hire. Throughout our recruitment process, we may use AI-enabled tools, including interview notetakers and other technologies that help us capture information accurately, improve consistency and create a better experience for candidates and interviewers. These tools support our feedback and assessment outcomes. Hiring decisions remain grounded in running fair and consistent interview processes, human judgement, critical thinking, and thorough evaluation of experience, ability and motivation that are aligned to our business and role requirements.
We also want candidates to be comfortable working with AI. Depending on the role, we may explore how you use AI tools in your day-to-day work, how you think about their opportunities and limitations, and how you would contribute to eToro’s continued AI build-out.
For us, being AI-first is not about replacing human judgement. It is about combining human expertise, creativity and accountability with technology that helps us do our best work and accelerate our growth. In the end, that's what we're hiring for: human insight, supercharged by AI.
