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Open nowFirst seen 5 days ago

(Dutch) Quality Analyst (m/f)

Eugenia Talent142 open roles

Where
Lisbon, Lisbon, Portugal
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Your applicationOpen now(Dutch) Quality Analyst (m/f)Eugenia Talent · Lisbon, Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Eugenia Talent's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Type of position:

Full-time position

Key languages:

Fluent level of Dutch

Sector:

Telecommunication

About our Client:

Would you like to work for a multinational company? Are you fluent in Dutch? We are looking for proactive and motivated people to join a company that is located in beautiful Lisbon. It is a global corporation that offers IT and consultancy services by outsourcing for a variety of industries.

If you are looking for a new personal and professional adventure in one of the most amazing, sunny and international European cities, this opportunity may be just perfect for you!

The Offer:

  • Conduct example assessments to check for adherence to customer criteria.
  • Recognize certain results and trends, implement data studies and act accordingly;
  • Leveraging a project-based approach to work;
  • Manage and analyse large amounts of data from a range of sources using business intelligence processes in order to create reports for stakeholders;
  • Write reports to analyse the team's performance, output, efficacy, etc. Communicate with management how to reduce inefficiencies;
  • Monitor calls, chats and emails to ensure quality and consistency of the processes;
  • Work with the training team to monitor the compliance according to companys policies. Make the suggested modifications.

Requirements:

  • Fluency Dutch and excellent communication skills in English;
  • Experience in quality or a call centre environment (would be a plus);
  • Proficiency in verbal and written communication;
  • Skills in google tools: Docs, Slides, Spreatsheets, etc.

Benefits:

  • Salary package with performance bonuses;
  • Relocation package;
  • Meal allowance;
  • Language bonus;
  • Initial training and continuous training- and growth opportunities;
  • Great office space in a good location.

The Process:

  1. Submit your application and dont forget to send an updated CV;
  2. Get a call by our Recruitment Specialist;
  3. Start your interview process;
  4. Get selected;
  5. Start your journey!
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Eugenia Talent's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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