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Open nowFirst seen 5 days ago

(German) Customer Service Representative - Greece

Eugenia Talent142 open roles

Where
Athens, Attica, Greece
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Your applicationOpen now(German) Customer Service Representative - GreeceEugenia Talent · Athens, Attica, Greece
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Eugenia Talent's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Type of position

Full-time position

Key languages

Fluent level of German

Proficiency in English

Sector

Customer Service / Sales Support

About our Client

Are you passionate about delivering outstanding customer service and looking for an exciting opportunity in Greece? If you enjoy working in a dynamic environment and are eager to grow within a global company, this role might be perfect for you! Our client is a leader in their field, offering top-notch services and products to customers across various sectors. You will play a vital role in ensuring customer satisfaction and handling post-sales support.

The Offer

  • Provide exceptional customer service in German via phone, email, and chat.
  • Resolve customer issues with empathy and efficiency.
  • Manage post-sales requests, track orders, and support sales initiatives.
  • Offer creative solutions and escalate urgent matters when necessary.
  • Ensure accuracy and security of customer information.

Requirements

  • German (C2 level required; native proficiency is a strong advantage).
  • Fluent English (C1 minimum).
  • Experience in customer service.
  • Excellent communication and problem-solving skills.
  • Ability to adapt to a fast-paced and dynamic environment.
  • Flexibility to work shifts from 09:00 to 00:00, including weekends and public holidays.

Benefits

  • Hybrid work model, starting on-site in Greece, with the option to work from home within Greece (with a salary adjustment to 1,200 gross during the work-from-home period).
  • Salary: 1,300 gross per month on-site.
  • Performance Bonus: Up to 10% monthly.
  • Meal allowance via Up Hellas Mastercard.
  • Private health insurance, including dental and optical care.
  • Relocation package, including 300 voucher every 6 months and visa support.
  • Additional benefits: 14 salaries/year, free gym, well-being activities, rooftop cinema with Acropolis views, and employee events.

The Process

  1. Submit your application, including your CV.
  2. Get a call from our Recruitment Specialist.
  3. Begin your interview process.
  4. Get selected.
  5. Start your journey in Greece!
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    The review screen in CV Rocket: how each CV was read, round by round.
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