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Open nowFirst seen 5 days ago

(Norwegian/Danish) Technical Customer Advisor

Eugenia Talent142 open roles

Where
Lisbon, Lisbon, Portugal
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Your applicationOpen now(Norwegian/Danish) Technical Customer AdvisorEugenia Talent · Lisbon, Lisbon, Portugal
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Eugenia Talent's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Type of position:

Full-time position

Key languages:

Fluent level of Norwegian or Danish

English

Sector:

Customer Service / Technical Support

About our Client:

Would you like to work for the most famous search engine company in the world? You will be working on an exciting project and you will have access to a tool lab' where you can get familiar with all the smart home devices that you will be providing support for. Does it sound like a great opportunity to you ? We think so too !

The Offer:

  • Assist the customer by phone, emails and chat;
  • Offer technical assistance on the tools (smart home devices: cameras, virtual assistant etc..);
  • Troubleshoot and define the correct escalation process when necessary;
  • Show yourself always available to understand and ask clear questions to help the customer;
  • Identify, study and propose the best solution to help your customer;
  • Gather all relevant information into the system;

Requirements:

  • Excellent communication skills in Norwegian or Danish + intermediate level in English;
  • Experience in technical troubleshooting is a plus;
  • Genuine care giver with a problem solver mind;
  • Great soft skills;
  • Comfortable with phone calls, email writing and social media;

Benefits:

  • Attractive salary package (with performance bonuses)
  • Permanent contract
  • Accommodation provided for a special fee if necessary
  • Initial training, and continuous learning opportunities
  • Monthly team building activities
  • Great office space and an amazing customer service team to work with !

The Process:

  1. Submit your application and dont forget to send an updated CV;
  2. Get a call by our Recruitment Specialist;
  3. Start your interview process;
  4. Get selected;
  5. Start your journey!
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3×

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