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Open nowPosted 30 hours ago

Adviseur Kennis

EURES job mobility portal576,476 open roles

Where
Veluwe, Netherlands
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Your applicationOpen nowAdviseur KennisEURES job mobility portal · Veluwe, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 30 hours ago

EURES job mobility portal median: 9 days open

The posting

Werken bij Ede Gemeente Ede Adviseur Kennis- en Kwaliteitsmanagement Categorieën - Burgerzaken / Publiekszaken - Hbo - 32 - 36 uur Adviseur Kennis- en Kwaliteitsmanagement, een echte smaakmaker Goede dienstverlening vraagt om meer dan een vriendelijk gesprek aan de balie of een duidelijk antwoord aan de telefoon. Inwoners en ondernemers moeten kunnen rekenen op juiste informatie, duidelijke processen en een dienstverlening die doet wat we beloven. Als Adviseur Kennis- en Kwaliteitsmanagement zorg jij dat kwaliteit niet alleen wordt afgesproken, maar ook zichtbaar is in de dagelijkse praktijk. Je kijkt vanuit het perspectief van de inwoners en ondernemers naar onze dienstverlening en brengt in beeld waar het goed gaat en waar verbetering nodig is. Je initieert en begeleidt klantreizen en gebruikt de wasstraat-methodiek en lean-principes om processen kritisch te bekijken, te vereenvoudigen en te verbeteren. Je vertaalt inzichten uit data, klantonderzoek en de praktijk naar een advies voor concrete verbeteringen en zorgt dat deze ook duurzaam worden geborgd. Je zoekt daarnaast verbinding met andere gemeenten en haalt goede voorbeelden van elders naar binnen en deelt goede voorbeelden uit Ede met collega's in het land. Je werkt binnen Publiekszaken, waar dagelijks veel inwoners en ondernemers contact hebben met de gemeente. Samen met collega's werk je aan de kwaliteit van de dienstverlening over verschillende kanalen en dienstverleningsketens heen. Je stimuleert collega's in de organisatie om hun dienstverlening te verbeteren en zorgt met hen dat verbetervoorstellen ook zichtbaar worden in de dagelijkse praktijk.Je zorgt ervoor dat verbeteringen niet alleen worden doorgevoerd, maar ook onderdeel worden van de dagelijkse dienstverlening. Voor 32 - 36 uur per week houd jij je bezig met: - het inrichten en verbeteren van kennismanagement, kwaliteitszorg en kwaliteitsborging; - het mede initiëren en begeleiden van klantreizen en het...

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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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  • Who got the interview, and who heard nothing

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