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Open nowPosted 10 days ago

Customer Delivery Manager

EURES job mobility portal39,190 open roles

Where
Utrecht, Netherlands
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Your applicationOpen nowCustomer Delivery ManagerEURES job mobility portal · Utrecht, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 10 days ago

The posting

Locatie - Houten Functie - Customer Delivery Manager | IT Expertise - Relatiebeheer | optimalisaties initiëren Ben jij de Custom Delivery Manager die klantverwachtingen niet alleen waarmaakt, maar juist overtreft? Wat deze functie bij Asapcloud onderscheidt, is dat je veel invloed hebt op hoe we onze dienstverlening verder professionaliseren. Je zit dicht op zowel de klant als het technische team en kunt daardoor snel veranderingen realiseren. Threat hunting is a most noble and proactive quest, wherein we seek out and identify potential security threats or anomalies that may have eluded detection by our more traditional security measures, such as our detection spells. Boaz, Teamlead SOC Wat ga je doen? Als Customer Delivery Manager ben je verantwoordelijk voor de kwaliteit, continuïteit en klanttevredenheid van onze Microsoft Cloud-dienstverlening en Managed Services: - SLA & XLA Beheer: Sturen op het behalen van Service Level Agreements (SLA's), Key Performance Indicators (KPI's) en de daadwerkelijke klantbeleving (Experience Level Agreements / XLA). - Procesverbetering: Initiëren van verbetertrajecten op basis van ITIL (Continual Service Improvement). - Stakeholdermanagement: Relaties onderhouden met klanten op tactisch en strategisch niveau en periodieke service reviews leiden. - Samenwerking: Inhoudelijk schakelen met interne IT-specialisten op het gebied van Microsoft Azure, Modern Workplace, Data & AI en Cybersecurity . - SLA & XLA Beheer: Sturen op het behalen van Service Level Agreements (SLA's), Key Performance Indicators (KPI's) en de daadwerkelijke klantbeleving (Experience Level Agreements / XLA). - Procesverbetering: Initiëren van verbetertrajecten op basis van ITIL (Continual Service Improvement). - Stakeholdermanagement: Relaties onderhouden met klanten op tactisch en strategisch niveau en periodieke service reviews leiden. - Samenwerking: Inhoudelijk schakelen met interne IT-specialisten op het ge...

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