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Open nowPosted 36 days ago

Customer Experience Specialist

EURES job mobility portal29,165 open roles

Where
Utrecht, Netherlands
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Your applicationOpen nowCustomer Experience SpecialistEURES job mobility portal · Utrecht, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 36 days ago

The posting

Vulpes Goods B.V. Bunnik €2.700 - €3.200 38 - 40 uur HAVO Vandaag Open in een nieuwe tab Customer Experience Specialist Vulpes Goods B.V. Bunnik solliciteren Salaris €2.700 - €3.200 Uren 38 - 40 uur Dienstverband Vast, Tijdelijk Werk locatie Bunnik Opleidingsniveau HAVO, VMBO/MAVO, VWO, MBO, HBO Branche Detailhandel, Overig Functieomschrijving Customer Experience Specialist | B2C Bij Vulpes Goods geloven wij dat een goede klantbeleving begint waar een standaard klantenservice ophoudt. Daarom zoeken wij geen medewerker die simpelweg vragen afhandelt. Wij zoeken iemand die eigenaarschap neemt. Iemand die patronen herkent, processen wil verbeteren en begrijpt dat iedere klant de kans biedt om ons merk sterker te maken. Over Vulpes Goods. Vulpes Goods is een snelgroeiend e-commercebedrijf met de visie "The goods that make your life a happy life." Wij ontwikkelen kwalitatieve consumentenproducten met een eerlijke prijs-kwaliteitverhouding én service waar klanten op kunnen vertrouwen. Persoonlijk contact staat daarbij centraal. Achter iedere bestelling zit een klant die gehoord wil worden, en precies daar maak jij straks het verschil. Jouw rol Als Customer Experience Specialist ben jij verantwoordelijk voor de volledige klantbeleving. Natuurlijk help je klanten met hun vragen, maar jouw impact gaat veel verder dan dat. Je onderzoekt waarom problemen ontstaan, denkt mee over structurele oplossingen en vertaalt klantfeedback naar verbeteringen binnen onze organisatie. Je werkzaamheden bestaan onder andere uit: - Beantwoorden van klantvragen via e-mail, chat, telefoon en marketplaces. - Oplossen van complexe klantvragen en klachten. - Reageren op reviews en klantbelevingen. - Signaleren van terugkerende knelpunten. - Verbeteren van processen en klantcommunicatie. - Vertalen van klantfeedback naar concrete verbeteringen voor onze producten en dienstverlening. - Actief meedenken over hoe de klantbeleving ...

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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