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Open nowPosted 9 days ago

Customer Service Medewerker

EURES job mobility portal136,113 open roles

Where
Midden-Noord-Brabant, Netherlands
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Your applicationOpen nowCustomer Service MedewerkerEURES job mobility portal · Midden-Noord-Brabant, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 9 days ago

The posting

Locatie Tilburg SQALA Recruitment Heb jij een passie voor transport dan zijn wij op zoek naar jou! Wij zijn wij opzoek naar een Customer Service Medewerker Wat ga je doen? - Je verzorgt de vlotte en volledige afhandeling van transportopdrachten binnen Europa, zowel inkomend als uitgaand; - Je onderhoudt contact met chauffeurs, operationele teams, sales collega's en andere vestigingen; - Je communiceert met externe klanten, agenten en vervoerders; - Je beantwoordt vragen en lost problemen tijdig en klantgericht op; - Je zorgt ervoor dat alle gegevens in het transportmanagementsysteem actueel en correct zijn; - Je controleert of de juiste documenten en statussen aan zendingen zijn gekoppeld; - Je signaleert onregelmatigheden en denkt mee over verbeteringen in processen; - Je draagt actief bij aan een optimale klanttevredenheid; - Je zorgt ervoor dat zowel jijzelf als de klant snel weer verder kan. Wat vragen we van jou? - Je hebt ervaring binnen customer service; - Pro actief, enthousiast en een echte teamplayer; - Je bent klantgericht, oplossingsgericht en prettig in de omgang; - Stressbestendig en houdt het hoofd koel in een dynamisch omgeving; - Nauwkeurig en administratief sterk; - Je werkt zelfstandig, maar functioneert ook uitstekend in teamverband; - Je bent flexibel, oplossingsgericht en neemt initiatief; - Je hebt een goede beheersing van Microsoft Office en werkt met het ticket systeem freshdesk; - Je beschikt over uitstekende communicatieve vaardigheden in het Nederlands en Engels; - Je begrijpt dat customer service het visitekaartje van de organisatie is. Wat bieden wij jou? - Werken binnen een internationale en dynamische organisatie; - Een professionele werkomgeving met enthousiaste en gedreven collega's; - Vrijheid en ruimte om jezelf verder te ontwikkelen; - Je functie is veelzijdig, uitdagend en eigen inbreng wordt zeer gewaardeerd. - Je komt te werken in een informele werkomgeving; - Een salaris tussen de € 3.500,...

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