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Open nowPosted 30 hours ago

Customer Service Medewerker

EURES job mobility portal519,333 open roles

Where
Zuidwest-Drenthe, Netherlands
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Your applicationOpen nowCustomer Service MedewerkerEURES job mobility portal · Zuidwest-Drenthe, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 9.5%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted 30 hours ago

EURES job mobility portal median: 6 days open

The posting

Ben jij klantgericht, communicatief sterk en krijg je energie van het oplossen van vraagstukken? Werk je graag samen met verschillende afdelingen en houd je ervan om processen soepel te laten verlopen? Dan is deze functie als Customer Service Medewerker iets voor jou! Voor het Customer Service-team in Hoogeveen zoeken we een enthousiaste en gemotiveerde collega die graag verantwoordelijkheid neemt en denkt in oplossingen. In deze functie ben je de verbindende schakel tussen klanten, sales, marketing, productie en externe dienstverleners. Je bewaakt het volledige orderproces van begin tot eind en zorgt ervoor dat offertes, bestellingen en leveringen correct worden afgehandeld. Via e-mail, telefoon en verschillende ERP-systemen houd je klanten op de hoogte van de voortgang en zorg je ervoor dat vragen en eventuele klachten op een professionele manier worden opgepakt. Je komt te werken binnen een internationale organisatie die gespecialiseerd is in lakken en coatings. Samen met acht collega's verzorg je de dienstverlening aan klanten in de Benelux. Daarbij heb je regelmatig contact met internationale collega's en werk je in een omgeving waarin communicatie in het Engels een belangrijke rol speelt.Wat ga je doen? Als Customer Service Medewerker ben je verantwoordelijk voor een soepel verloop van het volledige orderproces. Je werkzaamheden bestaan onder andere uit: • Orderverwerking van A tot Z: Je verzorgt samen met je collega's de administratieve afhandeling van offertes, orders en leveringen. Je bewaakt de voortgang en zorgt voor een correcte verwerking. • Klantcontact en samenwerking: Je bent het eerste aanspreekpunt voor klanten en vormt de schakel tussen verschillende interne afdelingen en externe dienstverleners. Je beantwoordt vragen, stemt verwachtingen af en zorgt voor passende oplossingen bij problemen of klachten. • Order- en databeheer: Je beheert klantgegevens en orderinformatie in verschillende systemen, waaronder Oracle. • Procesverbetering: Je onderst

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