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Open nowPosted 3 days ago

Customer Service medewerker - Retail - Gent - M/V/X

EURES job mobility portal350,492 open roles

Where
Gent, Belgium
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Your applicationOpen nowCustomer Service medewerker - Retail - Gent - M/V/XEURES job mobility portal · Gent, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 3 days ago

EURES job mobility portal median: 3 days open

The posting

Onze klant is een gerenommeerde speler binnen de retailsector in regio Gent. Dankzij een sterke focus op service, klanttevredenheid en een familiale bedrijfscultuur heeft de organisatie een uitstekende reputatie opgebouwd. Medewerkers krijgen er de kans om verantwoordelijkheid op te nemen binnen een dynamische en collegiale werkomgeving.

Jobomschrijving

  • Fungeren als eerste telefonische contactpersoon voor klanten.
  • Beantwoorden van vragen over aankopen, leveringen en bestellingen.
  • Inplannen en opvolgen van leveringen.
  • Verwerken van telefonische bestellingen en administratieve opvolging.
  • Correct doorverwijzen van klanten naar de juiste interne contactpersoon.
  • Behandelen van inkomende e-mails op een professionele en klantgerichte manier.
  • Uitvoeren van diverse administratieve taken ter ondersteuning van de klantendienst.
  • Deelnemen aan een beurtrol aan de kassa en omruilbalie.
  • Ondersteunen van het verkoopteam tijdens drukke periodes of piekmomenten.
  • Zorgen voor een correcte registratie en opvolging van klantgegevens.
  • Je beschikt minimaal over een diploma secundair onderwijs (A2), bij voorkeur in een administratieve of taalgerichte richting.
  • Je communiceert vlot en professioneel in het Nederlands.
  • Je beschikt over een goede kennis van het Frans en Engels.
  • Je bent klantvriendelijk, sociaal en geduldig.
  • Je hebt uitstekende verbale en schriftelijke communicatievaardigheden.
  • Je werkt nauwkeurig en georganiseerd.
  • Je bent stressbestendig en behoudt het overzicht tijdens drukke momenten.
  • Je werkt met enthousiasme en een positieve ingesteldheid.
  • Je bent diplomatisch en denkt oplossingsgericht mee met de klant.
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.
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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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