The posting
Customer Success Advisor | French Amsterdam - 1 day WFH, reference 2026-01124 Job description Your responsibilities : - Provide support in both French and English by phone, email, and chat - Support customers with licensing, pricing, payment details, and order status - Prepare quotes for software licences and renewals - Follow up on quotes to support the sales process - Process orders accurately, ensuring correct details and timely deliveries - Communicate with suppliers to coordinate quotes and orders - Work closely with Account Managers, Finance, Technical Support, and external partners to deliver excellent service - Keep databases updated with customer and order details - Support with other related administrative or service tasks as needed Requirements To excel in this role, you'll need: - Fluent in both French and English (C1-C2) spoken and written - At least 3 years of experience in customer service, customer success, or inside sales (B2B and IT/software) - Strong commercial mindset - Strong problem-solving skills and ability to learn quickly in a changing environment - University degree or equivalent in IT or a related field - Highly organized, detail-oriented, and good at multitasking - Strong with numbers and comfortable working in a commercial environment - Customer-focused mindset with excellent communication and relationship-building skills Its a hybrid working arrangement with 1 day working from home every Friday Working conditions Our client offers a direct contract (first contract will be 7 months) with a focus on long-term commitment, providing: - A monthly salary ranging from €3.000to €3.500 gross, depending on your experience and expertise. - Monthly bonuses linked to performance paid monthly - Holiday allowance. - 25 vacation days. - Reimbursement of travel costs up to €250 per month. - Extensive and structured training and ongoing support. - Work hours from Monday to Friday, 9:00 AM to 5:30 PM, with 30mins lunch ...



