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Open nowPosted 13 days ago

Customer Support Specialist Dach - Booking Experts

EURES job mobility portal39,190 open roles

Where
Twente, Netherlands
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Your applicationOpen nowCustomer Support Specialist Dach - Booking ExpertsEURES job mobility portal · Twente, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 13 days ago

The posting

Strikt noodzakelijk Leveranciers Teamtailor Analyses Leveranciers Teamtailor Marketing Customer Success Team · Enschede, Zwolle · Hybride Customer Support Specialist DACH Word de strategische partner voor onze Duitstalige recreatieondernemers en help hen het maximale uit ons platform te halen! Bij Booking Experts bouwen we niet zomaar software. We bouwen het fundament waar vakantieparken en resorts door heel Europa dagelijks op vertrouwen. Binnen ons Customer Success Team ben jij het aanspreekpunt en het gezicht van Booking Experts voor de Duitstalige markt (DACH). Wat ga je doen Als Customer Success Specialist help je onze gebruikers proactief groeien en begeleid je hen bij de optimale inzet van ons platform. Je werkt nauw samen met Development, Sales en Marketing. Je werkt onder andere aan: - Het reactief en proactief adviseren en informeren van klanten over nieuwe functies, updates en mogelijkheden - Het verzorgen en organiseren van interactieve trainingen en webinars voor onze gebruikers - Het beantwoorden van complexe vraagstukken en fungeren als inhoudelijk aanspreekpunt - Het verzamelen en vertalen van klantfeedback naar onze Product- en Engineering teams - Het begeleiden van de onboarding en het bouwen aan langdurige klantrelaties Wat wij je bieden - Salaris tussen de € 2.903 - € 4.812 bruto per maand - 10% salaristoeslag na 1 jaar - MacBook, groot extern scherm en een elektrische sta-zit werkplek - Hybride werken op onze kantoren in Enschede, Zwolle en/of vanuit huis - Fietsplan, 25 vakantiedagen en elke dag een gratis, volledig verzorgde lunch - Ruime mogelijkheden om trainingen, cursussen en opleidingen te volgen - Een informele cultuur met korte lijnen, veel eigen initiatief en ruimte voor jouw ideeën - Een vliegende start waarbij je direct wordt gekoppeld aan een buddy om je wegwijs te maken Over Booking Experts Booking Experts is een internationaal softwareplatform dat recreatiebedrijven helpt hun...

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