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Open nowPosted 24 hours ago

Guest Service Agent/Front Office Agent - Radisson Hotel and Sui

EURES job mobility portal396,057 open roles

Where
Groot-Amsterdam, Netherlands
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Your applicationOpen nowGuest Service Agent/Front Office Agent - Radisson Hotel and SuiEURES job mobility portal · Groot-Amsterdam, Netherlands
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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted 24 hours ago

EURES job mobility portal median: 3 days open

The posting

Radisson Hotel & Suites Amsterdam South has 227 suites and rooms and opened in April 2021. We want to appeal to both transient and longer-staying travellers visiting the Dutch capital. Each of the studio's, one-bed and two-bed apartments has its own fully equipped kitchen. All rooms are suites with more living and working space than you would find in an any other hotel room. It is up to us to make the guests feel at home with our family of associates!Keuken & Bar is full of local energy and international characters from breakfast through to lunch, and dinner. Relax and unwind with a great selection of beers, wines, and cocktails from the bar area. The restaurant offers a wide selection of seating areas ranging from more private tables next to the fireplace, or larger tables for groups of friends and colleagues. Our restaurant is designed for the entire family. Sports fans will appreciate the three large TVs, where they follow major sporting competitions. We are particularly well suited to family brunches and small parties.

What are your responsibilities: • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. • Process all payment types such as room charges, cash, checks, debit, or credit. • Process all check-outs including resolving any late and disputed charges. • Answer, record, and process all guest calls, messages, requests, questions, or concerns. • Coordinate with Housekeeping to track readiness of rooms for check-in. • Supply guests with directions and information regarding property and local areas of interest. • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. • Complete designated cashier and closing reports in the computer system. Count bank at the beginning and end of shift. Bala

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