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Open nowPosted 11 days ago

IT Service Manager

EURES job mobility portal29,165 open roles

Where
Agglomeratie ’s-Gravenhage, Netherlands
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Your applicationOpen nowIT Service ManagerEURES job mobility portal · Agglomeratie ’s-Gravenhage, Netherlands
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 11 days ago

The posting

logo NN Group Taal NL EN Bedrijf logo Nationale Nederlanden Verwijder uit favorieten Voeg toe aan favorieten Voeg toe aan favorieten We bieden je - NS Business card, ook privé te gebruiken - 13e maand en vakantiegeld - 27 vakantiedagen en 3 Diversiteitsdagen - Support +18 miljoen klanten - Sterk Nederlands merk - Werken aan vitaal Nederland Wil je zorgen voor een goede beheersing van de IT ketens voor meerdere afdelingen? Ben je een echte spin in het web die graag samenwerkt met engineers, security, risk en compliance collega's? Houdt je graag het overzicht op het totale proces en schroom je niet om je collega's aan te sturen om op tijd hun werk te leveren voor de totale keten? En ben je voldoende inhoudelijk onderlegd om als technisch sparring partner te fungeren voor engineers en hen te adviseren? Dan hebben wij een mooie rol voor je! Wat je gaat doen Als service manager ben je verantwoordelijk voor inrichten en beheren van de IT-keten voor onze eigen en de staf afdelingen. Jij zorgt voor goede afspraken en richtlijnen met de leverende IT partijen; inrichting ITIL processen en SLA-afspraken. Daarnaast zorg jij voor de 2e-lijns afhandeling en communicatie bij incidenten en hebt hier een coördinerende rol. Verder zorg je dat de LCM en assessments worden gepland en tijdig uitgevoerd. Je werkt hiervoor samen met engineers, security, risk en compliance collega's. Je houdt het overzicht op het totale proces en stuurt je collega's aan om op tijd hun werk te leveren voor de totale keten. Vaak zijn jouw eigen werkzaamheden ook onderdeel hiervan in zowel het beheer als verandering van applicaties en processen. Je hebt dynamische werkdagen waarin je zelf voldoende structuur weet aan te brengen om je werk te realiseren. Bovendien is je omgeving volop in verandering waar ook het team en jij zich op aanpassen. Dat betekent dat er ook nieuwe zaken op het team afkomen welke we ons eigen maken en meenemen in het goed beheren van de IT-...

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