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Open nowPosted 9 days ago

Klantadviseur B2B

EURES job mobility portal29,165 open roles

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Noord-Overijssel, Netherlands
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Your applicationOpen nowKlantadviseur B2BEURES job mobility portal · Noord-Overijssel, Netherlands
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  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 9 days ago

The posting

- Werken bij YoungCapital - - Jouw profiel Parttime klantadviseur B2B bij ENGIE in Zwolle Help jij zakelijke klanten aan de juiste oplossing? Start als klantadviseur B2B bij ENGIE in Zwolle en verdien vanaf € 18,- p/u! Dit kan al binnen twee minuten 32 - 40 uur per week Tussen €18,00 en €21,00 per uur Wat ga je doen? Adviseer ondernemers & pak de regie op complexe dossiers Als parttime klantadviseur B2B bij ENGIE in Zwolle ben jij dé inhoudelijke sparringpartner voor het zakelijke segment. Ondernemers en B2B-relaties rekenen op jouw expertise wanneer het gaat om uiteenlopende energievraagstukken. Jij adviseert hen helder via telefoon, e-mail en chat. Wat deze functie écht uitdagend maakt? Je schakelt voortdurend tussen snel klantcontact en diepgaand uitzoekwerk. Waar een standaard vragensteller snel geholpen is, vergen de dossiers van grote zakelijke klanten vaak wat meer uitzoekwerk. Jij pluist factuurstructuren uit, analyseert verbruiksgegevens en checkt klantspecifieke contractvoorwaarden. Jij rust niet voordat de onderste steen boven is en je de klant van een ijzersterk advies kunt voorzien. Waar ga jij je mee bezighouden? - Inhoudelijk adviseren: Vragen van zakelijke relaties omzetten in duidelijke, werkbare oplossingen. - Dossieranalyse: Grondig uitpluizen van ingewikkelde cases rondom zakelijke tarieven, jaarafkeningen en contractwijzigingen. - Schakelen met specialisten: Interne afdelingen raadplegen om snel tot de juiste uitkomst te komen bij maatwerkcases. - Systeembeheer: Mutaties en afspraken accuraat verwerken in het CRM-systeem, zodat het klantdossier op orde is. - Procesverbetering: Actief aandragen van verbetervoorstellen voor de interne B2B-dienstverlening. Werken in een vernieuwende markt De energiesector staat nooit stil en verandert dagelijks. Dat maakt jouw rol bij ENGIE extreem leerzaam. Je komt terecht in een ambitieus team op de vestiging in Zwolle, waar open communicatie, korte lijnen en on...

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