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Open nowPosted 11 hours ago

Klantcontactmedewerker

EURES job mobility portal41,889 open roles

Where
Utrecht, Netherlands
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Your applicationOpen nowKlantcontactmedewerkerEURES job mobility portal · Utrecht, Netherlands
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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 11 hours ago

The posting

Sarister Werkzaamheden Jouw rol als klantcontactmedewerker Als klantcontactmedewerker ben jij het visitekaartje van de organisatie. Jij zorgt dat klanten zich gehoord en geholpen voelen, met een professionele en warme aanpak. Jij bent flexibel, schakelt makkelijk tussen telefoon, e-mail en chat , en denkt actief mee over hoe vragen voorkomen kunnen worden. Wat je dagelijks doet: Beantwoorden van vragen over producten, diensten en online dienstverlening; Actief luisteren en gerichte vragen stellen om de beste oplossing te bieden; Bijdragen aan een positieve klantbeleving bij ieder contactmoment; Meedenken over verbeteringen en processen om klantvragen te voorkomen; Opbouwen van vertrouwen en langdurige relaties met klanten; Werken met aandacht voor detail, empathie en klantgerichtheid; Samenwerken met collega's om de kwaliteit van de dienstverlening continu te verbeteren. Bedrijfsprofiel Sarister hecht aan betrouwbaarheid en kwaliteit. Wij onderhouden en streven naar duurzame relaties waarbij de verbinding hecht en persoonlijk blijft. Door persoonlijke aandacht en begeleiding werken onze "Saristers" met veel plezier en succes bij onze opdrachtgevers. Wij selecteren de juiste kandidaten op harde en zachte criteria tijdens onze persoonlijke interviews, vervolgens begeleiden we onze mensen intensief gedurende de looptijd. Functie eisen Jouw unieke potentieel maakt het verschil Jouw persoonlijke waarden en talenten zijn voor ons van grote waarde. Als klantcontactmedewerker ben jij het eerste aanspreekpunt voor onze klanten en daarmee een essentieel visitekaartje van de organisatie. Wij zoeken mensen die zelfbewust zijn, verder kijken dan het moment en zich bewust zijn van hun invloed op maatschappij, milieu en economie. Wat wij belangrijk vinden voor succes in deze rol: Minimaal 2 jaar ervaring in een klantenservicefunctie, bij voorkeur binnen de bancaire of financiële sector; Beschikking over WFT Basis of bereid deze te...

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