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Open nowPosted 27 days ago

Klantenservice Medewerker Zakelijk

EURES job mobility portal63,496 open roles

Where
Arnhem/Nijmegen, Netherlands
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Your applicationOpen nowKlantenservice Medewerker ZakelijkEURES job mobility portal · Arnhem/Nijmegen, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 27 days ago

The posting

Klantenservice Medewerker Zakelijk | Nijmegen Apply right away Language NL EN Expertise areas About us Klantenservice Medewerker Zakelijk | Nijmegen - Een leergierige houding - A customer centric focus - Een leergierige houding - A customer centric focus In het kort Wil jij zakelijke klanten écht verder helpen met hun dagelijkse bankzaken? Als Klantenservice Medewerker Zakelijk in Nijmegen ben je het vertrouwde aanspreekpunt via de telefoon. Je maakt bankieren eenvoudig, legt helder uit en zorgt dat klanten zelfverzekerd (digitaal) verder kunnen. De startdatum voor deze functie is 9 november 2026 . Let op: houd er rekening mee dat je vanwege het 6-weekse opleidingsprogramma geen verlof kan opnemen. Als Klantenservice Medewerker Zakelijk ben jij hét eerste aanspreekpunt voor onze zakelijke klanten, en kun je zo'n 40-50 telefoontjes gemiddeld per dag verwachten. Klanten nemen contact met je op wanneer zij vragen hebben over hun dagelijkse bankzaken of ondersteuning nodig hebben bij digitale processen. Jij luistert, denkt mee en helpt hen verder met een duidelijke en passende oplossing. Je ondersteunt onder andere bij: - Vragen over betalingen en transacties - Ondersteuning bij internet‑ en mobiel bankieren - Betaalpassen: blokkeren, vervangen of activeren - Vragen over zakelijke rekeningen en producten - Informatie over tarieven en voorwaarden - Begeleiding bij digitale zelfservice wanneer klanten hier zelf niet uitkomen - Vragen rondom veilig bankieren, blokkades of verificaties Het grootste deel van je werk bestaat uit inbound klantcontact. Je werkt volgens een duidelijk rooster en weet vooraf hoe je dag eruitziet. De focus ligt op service, uitleg en begeleiding. Je komt te werken binnen Customer Care & Operations, waar we zakelijke klanten ondersteunen bij hun dagelijkse bankzaken. De omgeving is professioneel, dynamisch en continu in ontwikkeling, met veel aandacht voor kwaliteit en zorgvuldige dienstverle...

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One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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