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Open nowPosted 28 hours ago

Medewerker Klantcontact

EURES job mobility portal576,476 open roles

Where
West-Noord-Brabant, Netherlands
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Your applicationOpen nowMedewerker KlantcontactEURES job mobility portal · West-Noord-Brabant, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 28 hours ago

EURES job mobility portal median: 9 days open

The posting

ViaJou Breda 40 uur MBO Bewaar vacature Open in nieuwe tab Medewerker Klantcontact De'Longhi solliciteren Uren 40 uur Dienstverband Vast Werklocatie Breda Opleidingsniveau MBO Branche Overig Functieomschrijving Als Klantcontact Specialist ben jij degene die in beeld komt wanneer een klantvraag nét wat meer aandacht nodig heeft. De reguliere vragen worden behandeld door een externe klantenservicepartner. Komen zij er niet uit? Dan wordt de klantvraag doorgezet naar jou en je collega's in Breda. Dit kan bijvoorbeeld gaan om een koffiemachine die problemen blijft geven, een bestelling die te lang op zich laat wachten of een klant die inmiddels behoorlijk gefrustreerd is. Jij luistert goed, stelt de juiste vragen en probeert snel te achterhalen wat er daadwerkelijk speelt. Vervolgens neem je de verantwoordelijkheid en schakel je waar nodig met verschillende collega's om tot een passende oplossing te komen. Je laat een klantzaak niet zomaar los, maar zorgt ervoor dat deze goed wordt afgehandeld. Daarnaast kijk je verder dan alleen je eigen klantgesprekken. Samen met het team ondersteun je de externe klantenservicepartner door kennis en updates te delen en praktische tips te geven. Zo draag je ook bij aan het continu verbeteren van de klantenservice. Wat verwachten we van jou? - Mbo +/ Hbo werk- en denkniveau; - Ervaring binnen klantenservice, customer service of een vergelijkbare klantcontactfunctie; - Je bent communicatief sterk en weet goed door te vragen; - Je bent empathisch, maar staat tegelijkertijd stevig in je schoenen; - Je blijft rustig en duidelijk wanneer een klant gefrustreerd of emotioneel is; - Je bent probleemoplossend, daadkrachtig en laat een klantzaak niet zomaar los; - Uitstekende beheersing van de Nederlandse taal en functionele beheersing van het Engels; - Fulltime beschikbaar. Vacaturekenmerken

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  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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