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Open nowPosted 3 days ago

Medewerker Klantcontactcentrum

EURES job mobility portal467,691 open roles

Where
Veluwe, Netherlands
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Your applicationOpen nowMedewerker KlantcontactcentrumEURES job mobility portal · Veluwe, Netherlands
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The clock on this job

Early applications get read.

8.4% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.4%7 days
  4. 15.4%14 days
  5. 34.3%30 days
This job: posted 3 days ago

EURES job mobility portal median: 6 days open

The posting

Medewerker Klantcontactcentrum - Vaste baan Werken als medewerker klantcontactcentrum (18 uur per week) en tegelijkertijd bijdragen aan een klimaatrobuust en waterbestendig Nederland voor huidige en toekomstige generaties? Duik in de wereld van Waterschap Vallei en Veluwe. Met ruim 650 medewerkers werken wij iedere dag aan veilige dijken, gezuiverd rioolwater en voldoende schoon water in sloten, beken en kanalen. Dat doen we voor 1,2 miljoen mensen die wonen in ons gebied verspreid over 37 gemeenten. Onze ambitie: in 2050 volledig circulair en klimaatpositief zijn. We zijn daarom regelmatig op zoek naar frisdenkers, gepassioneerde vakspecialisten, bedreven technici en bedrijfsvoeringprofessionals die graag hun bijdrage leveren in het realiseren van duurzame ambities. Water verandert je wereld Als medewerker van ons klantcontactcentrum (KCC) ben jij hét aanspreekpunt voor burgers, bedrijven en collega's. Je beantwoordt vragen via telefoon en mail, registreert meldingen en zorgt voor een vriendelijke, snelle en correcte afhandeling. Naast externe dienstverlening bied je ook interne ondersteuning aan collega's, bijvoorbeeld bij facilitaire en ICT-vragen. Met jouw scherpe blik signaleer je knelpunten en draag je verbeteringen aan. Naast werken bij het KCC, werk je af en toe een dag(deel) bij de receptie als gastheer of gastvrouw. Daar ontvang je bezoekers gastvrij, meld je hen aan en zorg je voor een goede eerste indruk. Ook beantwoord je telefoontjes, verbindt gesprekken door en zorgt dat iedereen de juiste persoon spreekt. Team Het klantcontactcentrum telt op dit moment 6 medewerkers. Wij houden ons bezig met het beantwoorden van vragen van in- en externen. Dat doen we direct, volledig en eenduidig. We leggen externe contacten vast in ons zaaksysteem, zodat we beter kunnen monitoren op tijdige afhandeling, de beste kwaliteit en eenduidigheid. Naast externe dienstverlening ondersteunt team KCC ook interne processen en voeren we ...

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