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Open nowPosted 25 hours ago

Medewerker Klantcontactcentrum

EURES job mobility portal571,824 open roles

Where
Agglomeratie Leiden en Bollenstreek, Netherlands
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Your applicationOpen nowMedewerker KlantcontactcentrumEURES job mobility portal · Agglomeratie Leiden en Bollenstreek, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 25 hours ago

EURES job mobility portal median: 6 days open

The posting

Medewerker klantcontactcentrum GGZ Rivierduinen , Leiden Vakgebied Assistenten Functie Overige beroepen assistenten Branche GGZ Aanstelling Tijdelijk met uitzicht op vast Plaatsingsdatum 15 oktober 2026 Niveau MBO Ervaring Ervaren Dienstverband Parttime Welke uitdaging ga je aan? Ben jij klantgericht, stressbestendig en een echte teamspeler? Kun je snel schakelen en houd je van afwisseling? Dan is deze functie iets voor jou! Als medewerker klantcontactcentrum (KCC) start jij je dag om 08:15 uur met een korte dagstart met het team. Om 08:30 uur opent de telefooncentrale en beantwoord je telefonische vragen van cliënten, familieleden en verwijzers. Je denkt actief mee en verbindt de beller waar mogelijk door. Ook zorg je ervoor dat terugbelnotities op de juiste plek in de organisatie terechtkomen en dat iedere beller met een gerust hart de telefoon ophangt. Dit doe je door; - het aannemen van (crisis)gesprekken en doorverbinden naar de juiste afdeling; - het verwerken van terugbelverzoeken en het verplaatsen van afspraken; - bij afwezigheid van behandelaren, afspraken af te zeggen en te herplannen; - diverse e-mails en verzoeken te registreren en af te handelen; - mee te denken over verbeteringen in de dienstverlening; - te werken met systemen zoals Ignite, MiCollab, EPD-Pluriform, Branches en Microsoft Office. Wie ben jij? Je bent een klantgerichte en stressbestendige teamplayer die goed kan luisteren, snel kan schakelen en duidelijke terugbelnotities kan verwerken. Je staat stevig in je schoenen en bent bereid om te leren en mee te denken over het verbeteren van de dienstverlening. Verder beschik je over: - mbo-4 werk- en denkniveau; - ervaring als KCC-medewerker, bij voorkeur in een complexe organisatie; - het vermogen om continuïteit te waarborgen en flexibel om te gaan met piekdrukte; - affiniteit met het werken met verschillende communicatiemiddelen. Waar ga je werken? Je gaat werken bij het Klant Contact Ce...

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One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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