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Open nowPosted 3 days ago

Medior Servicedesk Medewerker

EURES job mobility portal576,476 open roles

Where
Agglomeratie ’s-Gravenhage, Netherlands
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Your applicationOpen nowMedior Servicedesk MedewerkerEURES job mobility portal · Agglomeratie ’s-Gravenhage, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 3 days ago

EURES job mobility portal median: 9 days open

The posting

+31(0)88 050 2000 Vragen? [email protected] Ben je werkzaam in de IT-wereld en ben je toe aan een nieuwe werkomgeving? Sta jij aan de start van je IT-carrière en wil je onderdeel uitmaken van een groeiende organisatie waarop jij je eigen stempel kan zetten? Voor ons kantoor in de omgeving Den Haag zijn we op zoek naar een enthousiaste en klantvriendelijke servicedesk medewerker. Jouw verantwoordelijkheden Als servicedesk medewerker heb je verschillende verantwoordelijkheden. Je begint met de klantenservice, waarbij je binnenkomende meldingen via telefoon, e-mail en het ticketsysteem aanneemt en registreert. Vervolgens ga je aan de slag met probleemoplossing, waarbij je technische problemen op het gebied van hardware, software en netwerk analyseert en oplost. Een belangrijk onderdeel van je werk is de documentatie. Je houdt de meldingen én de oplossingen bij in ons systeem, zodat alles goed gedocumenteerd is. In deze medior functie ben je naast servicedesk medewerker ook een coach voor jouw junior collega: je helpt waar nodig en lost de complexere problemen op. Naast het beantwoorden van vragen en oplossen van problemen, ben je ook proactief bezig met verbetering. We zijn een groeiende organisatie dus er is altijd ruimte om processen en taken te verbeteren. Wat heb jij te bieden? - Je hebt een werk- en denkniveau van minimaal MBO-niveau; - Minimaal 3 jaar werkervaring in de IT; - Basiskennis van IT en computersystemen, met name Windows-besturingssystemen en Office 365; - Sterke communicatieve vaardigheden en klantgerichte instelling; - Goede beheersing van de Nederlandse en Engelse taal; - Bereidheid om te leren en zich verder te ontwikkelen binnen het vakgebied. - In het bezit van minimaal rijbewijs B Wat hebben wij te bieden? - Een uitdagende startersfunctie met veel mogelijkheden om te leren en te blijven ontwikkelen; - Een salaris tussen de €3200 en de €3800, afhankelijk van jouw kennis en ervaring; - 8% vakantiegel...

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One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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