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Open nowPosted 31 days ago

Randstad Digital - Onsite Support Engineer

EURES job mobility portal148,082 open roles

Where
Leuven, Belgium
Work mode
On site
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Your applicationOpen nowRandstad Digital - Onsite Support EngineerEURES job mobility portal · Leuven, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 31 days ago

The posting

Zoek jij een veelzijdige en hands-on IT-rol waarin je de spil bent tussen techniek en de gebruiker? Als IT Support Engineer zorg jij voor een vlekkeloos werkende IT-omgeving. Je werkt 100% op locatie, voornamelijk vanuit Leuven, met sporadisch een verplaatsing naar andere Belgische locaties.

Het functieprofiel

In deze rol bied je tweedelijns IT-ondersteuning, beheer je de werkplekken en bouw je mee aan een efficiënte IT-infrastructuur.

Taken en verantwoordelijkheden

  • Gebruikersondersteuning Bieden van algemene IT-ondersteuning (telefonisch, via e-mail en onsite) voor zowel Windows als MacOS Oplossen van Hardware- en softwareproblemen Installeren, configureren en onderhouden van werkplekken (desktops, laptops, printers en randapparatuur) Ondersteunen van gebruikers bij het gebruik van Microsoft 365-applicaties
  • Werkplek- en vergaderzaalbeheer Herinstalleren en imaghen van Windows-PC's via MS Intune Troubleshooten van issues met gebruikersaccounts en toegangsrechten Bieden van meeting room support (ondersteuning bij en basic troubleshooting van Logitech audio/video-apparatuur)
  • Documentatie en communicatie Registreren en documenteren van incidenten en oplossingen in ServiceNow Opstellen van korte gebruikershandleidingen en interne documentatie Signaleren en rapporteren van veelvoorkomende IT-trends en problemen Nauw samenwerken met collega-IT'ers en helder communiceren met eindgebruikers

Wat wij zoeken

  • Ervaring & Kennis: Aantoonbare ervaring met het herinstalleren van Windows-PC's en uitgebreide kennis van Windows-besturingssystemen
  • Snoeiharde Troubleshooting Skills: Je bent analytisch sterk en weet incidenten snel en efficiënt op te lossen
  • Grote Omgeving: Ervaring met werken binnen een grote bedrijfscontext
  • Talen: Uitstekende communicatieve vaardigheden in het Nederlands én Engels
  • Soft Skills: Je bent een echte teamspeler, sociaal vaardig en klantgericht

Pluspunten

  • Ervaring met het ondersteunen van MacOS (voor onze Apple-community van ca. 200 gebruikers)
  • Ervaring met Logitech meeting room equipment
  • Kennis van ServiceNow
  • Grondige kennis van printing en het beheer van een printpark in een bedrijfsomgeving

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