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Open nowPosted 17 hours ago

Senior Klantenservice-venlo

EURES job mobility portal440,766 open roles

Where
Noord-Limburg, Netherlands
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Your applicationOpen nowSenior Klantenservice-venloEURES job mobility portal · Noord-Limburg, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted 17 hours ago

EURES job mobility portal median: 6 days open

The posting

Strikt noodzakelijk Leveranciers Teamtailor Analyses Customer service · Tuinmaximaal Venlo Senior Klantenservice-Venlo Senior Sales Advisor Venlo: begeleid klanten, coach junioren, beheer offertes en bereik salesdoelen. Vernieuw de klantervaring bij Tuinmaximaal. Reageer op deze vacature We reageren meestal binnen een dag Over de rol Als Senior Klantadviseur in Venlo ben jij verantwoordelijk voor de aansturing op hoofdlijnen, teamontwikkeling en proceskwaliteit binnen de showroom. Jij bewaakt structuur en niveau, terwijl de dagelijkse uitvoering bij de medior klantadviseurs ligt. Je hebt oog voor zowel de Nederlandse als Duitse klant en weet commerciële kansen en teaminput om te zetten in resultaat. Jouw verantwoordelijkheden - Begeleiden en ontwikkelen van medior klantadviseurs richting zelfstandigheid en kwaliteit. - Aansturen van de afdeling op lange termijn en bijsturen waar nodig. Personeelsbeleid & organisatie - Meedenken over personeelsplanning, verlofstructuur en ziektebeleid. - Signaleren van capaciteits- en kwaliteitsvraagstukken en hier tijdig op acteren. - Zorgen voor een stabiele en goed georganiseerde showroom. Procesverbetering & kwaliteit - Verantwoordelijkheid nemen voor het verbeteren en borgen van showroomprocessen. - Optimaliseren van commerciële en praktische processen samen met het team. - Toezien op naleving van interne richtlijnen en kwaliteitsstandaarden. Rapportages & sturing - Analyseren en interpreteren van lead- en personeelsrapportages. - Inzicht houden in prestaties via duidelijke sturingsinformatie. - Vertalen van analyses naar concrete acties en verbeterplannen. Commercie & klantcontact - Voeren van verkoopgesprekken met zowel Nederlands- als Duitstalige klanten. - Meewerken in rustige periodes en ondersteunen bij piekmomenten. - Bewaken van een hoog serviceniveau en professionele uitstraling van Tuinmaximaal. Wie ben jij? - Meerdere jaren ervaring in een commerciële show...

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