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Open nowPosted 29 days ago

Service Manager

EURES job mobility portal193,327 open roles

Where
Midden-Limburg, Netherlands
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Your applicationOpen nowService ManagerEURES job mobility portal · Midden-Limburg, Netherlands
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Share of postings closed within
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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 29 days ago

The posting

Service Manager - Benelux Je bent een natuurlijke verbinder die moeiteloos schakelt tussen klanten, service teams, leveranciers en interne stakeholders. Met jouw ervaring weet je serviceorganisaties efficiënt te laten draaien, teams te ontwikkelen en klantrelaties verder te versterken. Dankzij jouw proactieve houding signaleer je kansen en uitdagingen tijdig, stuur je op kwaliteit en resultaat en zorg je ervoor dat processen en dienstverlening continu worden verbeterd. Dat maakt jou dé Service Manager voor KNAPP Benelux! In de Benelux werk je samen met een hecht team van professionals. Hier krijg je de ruimte om je verder te ontwikkelen, zowel technisch, organisatorisch als persoonlijk. Word jij onze nieuwe collega? Als Service Manager krijg je een veelzijdige en uitdagende rol. In deze rol ben je het aanspreekpunt voor de on-site service teams en de klanten met betrekking tot service en onderhoud en zorg je voor een optimale inzet van de teams. Jouw belangrijkste taken zijn: - aansturing service team en toeleveranciers; Is verantwoordelijk voor de kwaliteit, kwantiteit, veiligheiden en optimale inzet van het service team. Faciliteert het team actief in hun ontwikkeling en voert audits uit. Stemt met het team en de toeleveranciers de uit te voeren werkzaamheden af en is eindverantwoordelijk voor een adequate planning en financiële afhandeling. Is, in samenwerking met HR, verantwoordelijk voor selectie en onboarding en voor het opzetten van nieuwe service teams bij klanten op locatie. Is de aanspreekpersoon voor de klant in relatie tot het functioneren van het service team. Heeft een proactieve houding om zowel intern als extern de wensen, problemen, e.d. snel en goed te inventariseren en op te volgen. Hiermee wordt een professionele dienstverlening gefaciliteerd, hetgeen de klantrelatie zal verstevigen en de klanttevredenheid zal waarborgen. Dit in nauwe samenwerking met Accountmanagement, die het offerteproces leiden. - optimali...

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