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Open nowPosted 28 days ago

Technical Support Engineer

EURES job mobility portal501,972 open roles

Where
Noordoost-Noord-Brabant, Netherlands
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Your applicationOpen nowTechnical Support EngineerEURES job mobility portal · Noordoost-Noord-Brabant, Netherlands
  1. YouYes, apply to this one.

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The clock on this job

Early applications get read.

8.4% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.4%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted 28 days ago

EURES job mobility portal median: 6 days open

The posting

Technisch denkwerk met impact tot aan de andere kant van de wereld. Contiweb Client service medewerker variant 3 Technical Support Engineer Wereldwijde impact, vaste standplaats Vrijheid en verantwoordelijkheid Nooit twee dagen hetzelfde 40 uur Beugen Ergens ter wereld staat een machine stil. De klant belt, enigszins gestrest - en jij pakt op. Geen paniek, wel de juiste vragen. Binnen een paar minuten weet jij meer over de storing dan de klant zelf. Dat is jouw werk als Technical Support Engineer bij Contiweb: op afstand het overzicht bewaren waar anderen het even kwijt zijn. Je werkt vanuit Beugen, maar jouw impact reikt tot klanten over de hele wereld. Je bent het eerste aanspreekpunt voor klanten en Field Service Engineers - en de reden dat een storing van uren wordt teruggebracht tot minuten. Wat we bieden - Werken in een internationale organisatie met sterke ambities - Een professionele en pragmatische werkomgeving met korte lijnen - Resultaatgerichte collega's met passie voor hun vak - Ruimte om jezelf te ontwikkelen via training en on-the-job leren. - Een team dat elkaar aanvult en achter elkaar staat, ook tijdens een lastige consignatiedienst. - Een fulltime bruto maandsalaris tussen €3.500 en €4.900 bruto per maand, met ruimte om door te groeien binnen de functie - 8% vakantiegeld en een bonusregeling. - 27 vakantiedagen en 13 ADV-dagen - Goede secundaire arbeidsvoorwaarden Dit ga je doen - Je bent het technisch aanspreekpunt voor klanten, Field Service Engineers en collega's: je stelt de juiste vragen en duikt in de storing tot je het patroon te pakken hebt. - Je lost storingen op via telefoon, e-mail en remote toegang - eerst de snelste tijdelijke fix, dan de duurzame oplossing. - Je monitort machines op afstand en adviseert klanten proactief, zodat een dreigend probleem nooit een verrassing wordt. - Loopt een vraagstuk vast? Je schakelt moeiteloos door naar Product Specialisten en Engineering. - Je signalee...

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