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Open nowPosted 75 days ago

Technical Support Specialist

EURES job mobility portal39,190 open roles

Where
Groot-Rijnmond, Netherlands
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Your applicationOpen nowTechnical Support SpecialistEURES job mobility portal · Groot-Rijnmond, Netherlands

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 75 days ago

The posting

Daikin DANL MIJN PROFIEL - OVER ONS - Daikin Nederland Daikin DANL MIJN PROFIEL - OVER ONS - Daikin Nederland Daikin Netherlands Daikin Nederland - OVER ONS - Technical Support Specialist Organisatie: Daikin Netherlands Functiecategorie: Customer Care and Technical Service Locatie: Capelle aan den IJssel, NL ID van de vacature: 3051 Wil jij klanten écht verder helpen en tegelijkertijd je technische kennis verdiepen? Bij Daikin draait service om kwaliteit en klantbeleving. In deze rol ben jij het eerste aanspreekpunt voor installateurs en zakelijke klanten met vragen over onze VRV-systemen en koel-vriesoplossingen . Je denkt mee, lost op en geeft helder advies. Dat doe je telefonisch, per e-mail of via WhatsApp. Geen dag is hetzelfde, en dat is precies wat het leuk maakt. Technical Support Specialist (m/v/x) (Capelle aan den IJssel, beschikbaar voor 32-40 uur per week) Wat ga je doen? Vanuit ons kantoor ben jij hét aanspreekpunt voor installateurs en zakelijke klanten die vragen hebben over onze VRV-systemen en koel-vriesoplossingen. Installateurs bellen jou bijvoorbeeld als ze bij een foutmelding of storing niet verder komen. Jij helpt ze stap voor stap op afstand, zodat zij de installatie weer soepel aan de praat krijgen. Daarnaast leg je uit hoe onze Daikin-tools werken en denk je mee over verbeteringen. Je volgt een goed inwerktraject, krijgt begeleiding van ervaren collega's en werkt in een team waarin samenwerking vanzelfsprekend is. Wij zorgen voor de juiste training. Jij zorgt ervoor dat klanten en installateurs met een goed gevoel verder kunnen. Belangrijkste werkzaamheden: - Installateurs en klanten adviseren bij storingen, foutmeldingen en productvragen over onze VRV-systemen en koel-vriesoplossingen; - Beantwoorden van klantvragen via telefoon, e-mail en WhatsApp; - Samenwerken met collega's binnen Technical Support; - Signaleren van veelvoorkomende vragen en klantfeedback delen met het team....

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