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Open nowPosted 29 hours ago

Topdesk Engineer

EURES job mobility portal576,476 open roles

Where
Noordoost-Noord-Brabant, Netherlands
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Your applicationOpen nowTopdesk EngineerEURES job mobility portal · Noordoost-Noord-Brabant, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 29 hours ago

EURES job mobility portal median: 9 days open

The posting

Independent Recruiters Den Bosch €6.000 - €8.000 32 - 40 uur HBO Vandaag Bewaar vacature Open in nieuwe tab TOPdesk Engineer solliciteer op website van werkgeverIndependent Recruiters Salaris €6.000 - €8.000 Uren 32 - 40 uur Dienstverband Vast Werklocatie Den Bosch Opleidingsniveau HBO, WO Branche ICT Functieomschrijving Are you ready to play a pivotal role in shaping the ITSM landscape at one of the country's most iconic retailers? A retail giant is looking for a skilled TOPdesk Engineer & Administrator to take ownership of their central service management platform. In this role, you will do more than just maintain a system; you will drive automation, bridge complex technical integrations via AWS, and translate ITIL-aligned processes into seamless user experiences. Whether you are looking for a permanent position or a freelance consultancy opportunity, this is your chance to influence their service strategy. What are you going to do? - Manage, optimize, and continuously develop TOPdesk as the central ITSM platform to ensure reliable service delivery and process maturity; - Translate ITIL-aligned processes into practical configurations and automate complex workflows using Apache FreeMarker and self-service improvements; - Design, build, and maintain secure integrations between TOPdesk and external systems (via APIs/AWS) to ensure seamless data flow; - Develop dashboards and reports to provide actionable insights into service quality, SLAs, and operational volumes to drive data-led improvements; - Act as the primary technical liaison between process owners, IT support teams, and suppliers to document best practices and enhance the user experience. What do you bring? - Proven expertise in configuring, administering, and leveraging TOPdesk internal APIs; - Demonstrated experience designing, building, and troubleshooting API-based integrations (REST/JSON) between TOPdesk and external systems, preferably us...

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