The posting
Position Overview
We are a well-established, diverse, and passionate operational team at the heart of our Gaming, Sports and Poker digital experiences.
We support the day-to-day management of our sites, including content, merchandising, bonus setup and configuration across multiple brands and territories, helping to ensure our players enjoy a seamless, engaging and entertaining experience.
We operate in a fast-paced environment where operational excellence is central to everything we do. Customers come first, and we are always looking for ways to raise our game, delivering with accuracy and pace while continuously improving how we work.
While operational delivery is our foundation, our impact extends beyond execution. We take a 360° view of commercial performance, working closely with our partners to understand how our activity contributes to wider business objectives and to identify opportunities to deliver better outcomes for our players and the business.
Our colleagues are based across multiple locations, making collaboration and teamwork fundamental to our success. We are passionate about Gaming and Sports, committed to continuous improvement and, above all, focused on winning together.
What you'll be doing
- The Operations Executive plays an important role in ensuring our onsite content is accurate, engaging, and delivered at the right time, supporting a seamless experience for our players across our brands and territories.
- Initially, you will focus on onsite content editing, working closely with colleagues in your team to maintain content and promotional pages in line with our Gaming strategy and commercial calendar. You will make changes as required, including amendments resulting from supplier downtime or shifting business priorities.
- As you develop in the role, you will have the opportunity to broaden your skills across our publishing activities, including building bonuses, maintaining game collections and peer-checking work completed by other team members. You will use creativity and commercial awareness to showcase our games and promotions in relevant and engaging ways.
- Quality and attention to detail are fundamental. You will complete your work accurately and within agreed SLAs, follow established processes, and help maintain clear, up-to-date documentation.
- You will also have opportunities to contribute to smaller projects and operational readiness activities, collaborating with colleagues across the business to support the successful launch of new campaigns, propositions and features.
- This role is suited to someone keen to learn and develop, offering the opportunity to build a broad understanding of Gaming Operations and grow into a well-rounded publisher capable of supporting content, promotions and bonus activity.
Requirements
What we're looking for:
- Gaming experience: Ideally, at least one year of experience in online Gaming, with an understanding of the player experience and the industry.
- Attention to detail: A strong eye for detail and a commitment to delivering accurate, high-quality work.
- Organisation and prioritisation: Excellent organisational skills, with the ability to manage multiple tasks and deliver accurate work within agreed SLAs.
- Adaptability and learning: Comfortable learning and working across multiple tools and systems, with an eagerness to develop new skills.
- Initiative and ownership: Confident working independently, using initiative and taking ownership of tasks through to completion.
- Communication: Strong written and spoken English, with excellent communication and interpersonal skills.
- Digital and analytical mindset: Comfortable working with digital tools and interested in using data and analytics to understand performance and improve onsite experiences.
- Systems experience: Previous experience with CMS, bonus platforms or Gaming back-office systems is welcome but not essential.
- Growth mindset: Keen to broaden your operational knowledge and develop your skills across content publishing, promotional pages, bonus building and wider Gaming Operations activities.
What we offer:
Our roles offer more than just a job, you’ll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer:
- Financial: Competitive salary
- Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!
- Holiday entitlement: You’ll be entitled to 22 annual leave days, plus bank holidays and an extra day for your birthday.
- eLearning
- Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities.
- Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts.
- Healthcare: We prioritize your health and well-being, offering comprehensive healthcare benefits.
- ...and more
More about evoke
We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.
At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.
Apply
At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.
Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.
Apply today to kickstart your application with evoke!
