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Open nowPosted 14 hours ago

Priority Desk Advisor - Out of Homes

Evri Group Recruitment Team336 open roles

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Your applicationOpen nowPriority Desk Advisor - Out of HomesEvri Group Recruitment Team

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Evri Group Recruitment Team's own form.

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Evri Group Recruitment Team postings stay open a median of 20 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 14 hours ago

Evri Group Recruitment Team median: 20 days open

The posting

Priority Desk Advisor – Out of Homes The role As a Priority Desk Advisor within our OOH team, you’ll help monitor and improve the performance of our third-party suppliers and their drivers. You’ll use hourly, daily and weekly performance data to identify issues, resolve problems directly with suppliers and drivers where possible, and escalate quickly when operational support is needed. You’ll play an important part in maximising Day 1 delivery success, identifying the root causes of performance issues and ensuring actions are tracked through to resolution. What you’ll be doing

Distributing hourly, daily and weekly OOH MI reports internally and to external suppliers. Using performance data and in-day KPIs to identify issues and resolve them directly with providers where possible. Proactively working with suppliers and drivers to resolve in-day operational issues. Escalating issues through the appropriate operational teams when intervention or additional support is required. Maintaining live action trackers to identify and monitor root causes throughout the week. Investigating issues including individual shop or locker problems, driver compliance, capacity challenges and route planning opportunities. Working closely with third-party suppliers to maintain and improve operational performance. Supporting seven-day working as ASDA Click & Collect volumes are introduced.

What you’ll need

Excellent communication skills across a range of channels. The ability to work effectively under pressure in a fast-paced environment. A good working knowledge of standard Microsoft Office tools. Confidence using Excel for data entry and basic data manipulation. A proactive approach to identifying and resolving operational issues. The ability to build effective working relationships with third-party suppliers and drivers.

What success looks like You’ll help improve and maintain the performance of our third-party suppliers and their drivers, using data and proactive problem-solving to maximise Day 1 delivery success and quickly address issues affecting our OOH network.

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