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Open nowPosted today

Analyst

EXL2,289 open roles

Where
Gurugram, Haryana, India
Work mode
Hybrid
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Your applicationOpen nowAnalystEXL · Gurugram, Haryana, India
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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. EXL postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted today

EXL median: 20 days open

The posting

Job Description

Manage operational delivery and stakeholder relationships for assigned clients. Provide specialized consulting advice based on engagement requirements and support executive-level decision-making.

Responsibilities

Plan, monitor & manage operational delivery to ensure adherence to agreed quality parameters & timelines. Implement work management trackers, define roles & responsibilities of team members and roll out a work allocation / delivery plan to track completion

Work with onshore managers to agree on scope of work, key stakeholders, escalation matrices, project milestones & timelines

Design & Implement management information systems (MIS) for periodic status updates and to identify trends around business processes identified as high on risk / low on controls

Drive a culture of Risk and Governance across business processes. Institutionalize ethos of continuous improvement in risk management across all processes and sub processes in scope. Champion customer service to ensure that compliance is integrated in business processes

Demonstrate excellent project management skills, inspire teamwork and responsibility with engagement team members, and use current technology/tools to enhance the effectiveness of deliverables and services

Qualifications

Professional certification such as CA, CPA, CISA or CIA. 7-9 years of experience.

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3×

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