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Manager

EXL2,289 open roles

Where
Kochi, Kerala, India
Work mode
Hybrid
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Your applicationOpen nowManagerEXL · Kochi, Kerala, India
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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. EXL postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted today

EXL median: 20 days open

The posting

Job Description

The Manager – Accounts Receivable will own the full AR lifecycle for the IMU Insurance L&A segment, driving cash application, collections and billing excellence while ensuring compliance and accurate reporting. You will lead a high‑performing team, partner with finance, sales and operations stakeholders, and champion process automation to improve cash flow and reduce days sales outstanding. This role reports to the Head of F&A Operations and contributes to strategic financial planning.

Responsibilities

  • Oversee end‑to‑end accounts receivable processes including cash application, collections, and billing.
  • Ensure timely posting of payments and accurate reconciliation of accounts.
  • Lead a team of AR analysts, providing coaching, performance management and career development.
  • Drive continuous improvement initiatives to enhance cash flow and reduce DSO.
  • Manage relationships with internal stakeholders (Finance, Sales, Operations) and external partners (clients, insurers).
  • Monitor and resolve escalated collection issues and disputes.
  • Prepare and present AR metrics, aging reports and KPI dashboards to senior management.
  • Ensure compliance with company policies, regulatory requirements and audit standards.
  • Implement and maintain automation tools and best practices in AR operations.
  • Participate in budgeting, forecasting and cash flow planning activities.

Qualifications

  • Bachelor’s degree in Finance, Accounting or related field; MBA
  • Minimum 7 years of progressive experience in accounts receivable, cash application and collections.
  • Proven track record of managing and developing high‑performing teams.
  • Strong stakeholder management and communication skills across functions.
  • Expertise in ERP/financial systems (SAP, Oracle, or similar) and advanced Excel.
  • Analytical mindset with ability to interpret data and drive actionable insights.
  • Knowledge of insurance industry billing and regulatory environment is a plus.
  • Excellent problem‑solving and decision‑making abilities.
  • Ability to work in a fast‑paced, matrixed organization.
  • Demonstrated experience in process automation and RPA implementation.
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