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Open nowPosted 18 hours ago

Ocean Import Agent

Expeditors394 open roles

Where
Hidalgo, TX, United States
Work mode
On site
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Your applicationOpen nowOcean Import AgentExpeditors · Hidalgo, TX, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Expeditors's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. Expeditors postings stay open a median of 35 days.

Share of postings closed within
  1. 1.9%1 day
  2. 4.0%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted 18 hours ago

Expeditors median: 35 days open

The posting

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Job Description

Scope of Position: Ensure timely and accurate movement of freight and information and administrative tasks, while providing an exceptional customer service within the Ocean Import Department.

Major Duties and Responsibilities:

• Ensure smooth and timely freight process flow meeting customer expectations.

• Ensure accurate and timely data entry into our operational system, per Operational Performance Standards (OPS)

• Track and Trace Ocean Import Files daily.

• Use Department Dashboards on daily basis.

• Ensure documents are timely sent to customer or broker for customs purposes.

• Ensure accurate and timely client and vendors billing, within Expeditors and customer standards.

• Interact with our customers in arranging their international shipments, meeting customer service standards.

• Contribute to maintain good relationships with suppliers (Shipping lines, trucking companies and others involved).

• Meet compliance at all times, regulations internal and external in accordance with government regulations. No fines, penalties, or late filing.

• Understand department process flow and looking for best practices to improve operational efficiency and productivity.

• Ensure all customers standard operating procedures in place and updated in the DLSOPs. Review and update monthly.

• Meet KPI standards in accordance with the Company’s procedures.

• Timely responses to emails (within 1 hour) and voicemails (within 30 mins) (internal and

external).

• Escalation of problems to Management and Supervisor when necessary.

• Follow Accounting Do’s and Don’ts

Personal Development:

• Attend training classes when required.

• Complete mandatory training when required.

• Meet company standards of 52 hours training per year, including as needed management/leadership training

Culture:

• Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence,

Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications

• Minimum of 2 years in Ocean and Air Import experience.

• Must provide exceptional customer service internally and externally at all times.

• Must have complete understanding of ocean import documentation process.

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

• Pro-active, strong organizational skills.

• Proficient level of Microsoft Office (Word, Excel etc)

• Must complete Dangerous Goods Certification within the first 6 months.

• Must be able proficient in English, both written and verbal.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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  1. A CV for this posting

    Written against Expeditors's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Expeditors's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Expeditors's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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